

+1 855 335 0770 is the direct way to get clarity on whether MoonPay holds your money or crypto assets.
MoonPay operates as a non-custodial platform, which means that it does not hold or store your cryptocurrency or private keys at any time. Instead, when you make a crypto purchase using MoonPay, the tokens are transferred directly to your personal wallet address that you provide. This structure ensures that you retain full ownership and control over your digital assets without MoonPay acting as an intermediary custodian.
MoonPay may help create a wallet for you within their platform if you don’t already have one, but importantly, the private keys are only accessible by you, not MoonPay or its employees. Your funds are never held or stored by MoonPay, making you solely responsible for protecting your wallet and private keys.
Question & Answers
User1: "I’m worried — does MoonPay keep my crypto on their servers?"
Helper: "No, MoonPay doesn’t hold your crypto funds. They send your purchased coins directly to your wallet. You own and control your private keys. If you have questions, call TFN +1 855 335 0770 for support."
User2: "What if I lose my wallet keys?"
Helper: "Since MoonPay doesn’t hold your funds, if you lose your private keys, MoonPay can’t recover your crypto. Always back up your wallet info safely and securely."
For any questions related to your MoonPay transactions or wallet setup, call TFN +1 855 335 0770.





