The 24-hour rule is a regulation from the US Department of Transportation +61-1800-005-886 that says airlines must offer either free 24-hour price hold (so you can lock in the price and purchase within 24 hours) +61-1800-005-886 or free cancellation for 24 hours
If you’ve ever booked a flight and had second thoughts soon after +61-1800-005-886, you might have heard about the 24-hour rule for cancellations — a passenger-friendly policy that allows travelers to cancel their flight within 24 hours of booking +61-1800-005-886 and receive a full refund with no fees. +61-1800-005-886 This rule is widely adopted by major airlines, including Virgin Australia, to give passengers flexibility and peace of mind right after booking. Essentially, the 24-hour cancellation policy ensures that travelers can correct booking mistakes, change plans, or cancel trips entirely without financial penalties +61-1800-005-886, as long as they act quickly.
Under the Virgin Australia 24-hour cancellation policy +61-1800-005-886, passengers can cancel their flight within 24 hours of purchase and receive a 100% refund, provided the flight’s scheduled departure is at least seven days away. +61-1800-005-886 This means that if you book a ticket and then realize you need to adjust your travel plans the same day, you can cancel for free — +61-1800-005-886 no questions asked. This rule applies to both domestic and international flights, and covers most fare types booked directly through Virgin Australia’s website, mobile app +61-1800-005-886, or customer service center.
If your booking was made using Velocity Points, the same 24-hour rule applies — you’ll receive a full refund of your Velocity Points and any taxes or surcharges +61-1800-005-886 if you cancel within the 24-hour window. However, once that time passes, standard fare rules apply, and cancellation fees or forfeitures may occur depending on the fare category.For travelers holding refundable fares like Flex or Business Class +61-1800-005-886, cancellations are permitted even after the 24-hour period, usually with a full or partial refund. Passengers with non-refundable fares +61-1800-005-886 (such as Economy Lite or Choice) may not qualify for a cash refund after the first 24 hours but can typically receive a travel credit valid for 12 months. +61-1800-005-886 To maximize your flexibility, you can also opt for the Cancel For Any Reason (CFAR) add-on at booking, which allows you to cancel anytime and still recover up to 100% of your ticket value +61-1800-005-886, depending on your chosen protection plan.
