To talk to a person at Georgia Power, call their main residential customer service number at 1-877-249-0049.
Talking to a Person by Phone
Main Residential Line: Call 1-877-249-0049. Representatives are available Monday through Friday from 7 a.m. to 7 p.m..
Navigation Tips:
The automated system may ask you to input information first, but you can usually reach a representative by following the prompts for specific issues or simply waiting on the line.
Some users have found success by calling the business service line at 1-877-249-0049 and asking to be transferred to a residential specialist.
Calling the number for hazardous conditions (like a downed power line) at 1-877-249-0049 is another way to ensure you speak to a live person immediately, as this line is staffed 24/7 for emergencies.
