
It is worth to say that this is exactly the same framework Apple Inc. uses in its own speech to text iPhone app.
During a conversion between a sales department representative (SDR) and a customer, contact information pronounced by a client is processed by a system, recognized and saved in a Customer Relationship Management System (CRM).
Dictating text for an email and sending it to a particular person by a voice command saves time for improving other business processes.
It helps avoid requesting risky data that can be easily stolen while faking a voice is a much harder task for frauds.
It is an especially useful feature for call centers of law and financial institutions when it is necessary to identify a person to define whether to provide him or her with the requested information or not.
Voice recognition is a great technology that can ensure confidential data safety, saves time for solving other tasks, and provides the possibility to create digital documents in tough conditions.