Chatbot development offers the most powerful and convenient way of streamlining customer interactions.
We, as a chatbot developement company , use robust technology that enables us to quickly build and deploy smart chatbots over a wide number of channels such as Slack, Facebook, Whatsapp, SMS, Telegram and many more.
We strive for brilliance as we pursue our bleeding-edge development methodologies to build the best and most sturdy deliverables for our clients.
These smart bots helps to cut down on unnecessary resources by performing simple tasks numerous times.
Chatbot automates procedures and enables you to cut down on wasteful resources.
This increases efficiency and helps you to reach global customers easily.
Simplicity-Creations Best Chatbot Development Company has deployed chatbots across the major use cases ourselves, our platform delegate to any use case leveraging capabilities of our platform.Chatbots are the new modern way businesses are interacting with their customers.
Chatbots are interactive software that is powered by natural language processing and artificial intelligence simulating human-like conversations.We as humans are social species, we have always loved to interact via conversations instead of filling forms.
The traditional ways of getting information are slowly being replaced by chatbots for the sole reason.
Now you can get a good amount of information quick by just talking to a chatbot.
Literally…!Rule Based Bot:These bots run based on a structured conversation.
A user starts the conversation, but bot guides the user to perform actions.
Although there are SAAS based chatbots which can be utilized however custom chatbots are the perfect fit for a hospitality enterprise considering the following benefits:
A custom chatbot can enhance customer experience using AI.
Since the custom chatbots are not hosted on a solution provider’s server, the generated customer data including name, profile picture, email ID and contact number of the guests remain secured with hosting providers e.g.
A custom chatbot allows enterprises to upgrade the existing features or add more features such as intent, dialogue or entities depending upon the business requirement.
For example, you can feed your chatbot with thousands of conversational logs as per your need, that will be used by the bots to respond to each query in a personalized manner.
From the hotel’s website to social media channels such as Facebook, chatbots can be integrated anywhere, walking the visitors through the process of hotel bookings.
Enhanced Room Service
The AI-based chatbots can eliminate the need for hotel guests to interact with hotel staff, instead, establishing a virtual interaction through devices like mobiles. AI-driven bots will make it easy for the guests to perform tasks like ordering meals, getting suggestions for special dishes available in the hotel’s kitchen, regulating room temperature and lighting, receiving recommendations on sightseeing and visits etc. This way hotels can cut down on time, capital and human labor considerably.
Upselling Opportunities
A custom chatbot can easily cross-sell and upsell hotel services like spa, cafe or a bar. The chatbots can send hyper-personalized messages through push notifications or SMS, drawing insights on customer journey using their machine learning algorithms. They can use these insights to offer additional services to the guests depending upon their requirements.
Keeping in Touch Even after Check out
The custom chatbots can also engage with the guests even after they have checked out. Conducting personalized surveys to rate the customer’s hotel experience and sending them tailored discounts and offers via email marketing can essentially build customer loyalty and brand recall for the hotels.
Some of the popular chains of hotels that are using AI technologies include:
- Wynn Las Vegas integrating Amazon Echo to all their hotel rooms to allow the guests to access various hotel room features using voice command.
- Edwardian Hotels offering virtual hosts for enabling the guests to interact with the AI chatbot digitally and allowing self-service.
- Accor Hotels with their digital concierge named Mercure Bot that converses with the guests and helps them to know the local destinations better
AI-driven chatbot for hotels can essentially perform iterative tasks without roping in the hotel staff. While chatbot takes care of the monotonous requests, the hotel staff can engage in more productive tasks. Providing efficient guest communication and exceptional customer service, utilizing less time, capital, and human resources have made custom chatbot for enterprises the smartest revenue-generating technology for the hospitality industry.
For hotel enterprises that are serious about skyrocketing their sales, developing a custom chatbot can be a bit of a challenge. However, with customized chatbot solution, you can move one step closer to realizing the perfect hotel experience for your customers.
We at Affle Enterprise have developed chatbot for hotels, each built for a custom use case. Monitoring and witnessing the impact of their integration in real time.
For any queries regarding Mobile app development/Chatbot development, drop us a line @ [email protected].
Originally published at Affle Enterprise
In case you've missed it, it was an educational bot - Nerdify Bot - that hasbeaten every single bot to become Product Hunt's top Messenger bot of thisyear based on the number of upvotes.
Nerdify Bot name should sound familiar to those who follow the trends ineducation as it was created by, you've probably guessed it, Nerdify.
Alexey Pokatilo, the founder of Nerdify and Nerdify Bot, said that they wantedto use AI to help people learn and Nerdify Bot is a first step in that direction.
With Nerdify Bot students no longer need to keep 20+ tabs opened in theirbrowsers.
All they have to do is message their question to Nerdify Bot just as they wouldmessage their study partners.
Nerdify Bot can handle math equation, plot graphs, find historical dates, andmore.
So now, in addition to planning study groups, swapping files, sharing voicememos and making free video and voice calls, Facebook Messenger letsstudents make use of rapidly growing bot library to help them excel ateducation.
How to make money with bots?
The best Chatbot monetization strategiesNow, when we made sure that we need to shift our attention to the bots development, we suggest pondering the easiest and the most profitable ways to monetize our bots.
Here we go, the top 5 best monetization strategies for bots Best ways to make money with a bot Lead generation.
For instance, if your bot gives decor advice, it can suggest purchasing a chair or wallpapers in a shop-partner.
A bot collects some information based on users' replies and provides it in a form of statistics, which can be sold.
For example, your bot helps to sell cars, it collects all the data about car brands, its age, cost and other information about customers' vehicles.
It's important for AI chatbots that needs to be smart for aware the user needs and act a relevant source of solution that convinces to the user. So while developing a chatbot here are 4 primary needs to be consider. For more details- https://bit.ly/2GUU0a6