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How to win customer loyalty with location-based apps

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Maxim Churilov
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How to win customer loyalty with location-based apps

The company is using an approach known as geo-push to make highly targeted offers.

It consists of two components:

  • A location-based app that tracks users via GPS or cell tower signal; and
  • Geo-fences, virtual boundaries around Starbucks coffee shops. Crossing them triggers a specific action in the app, such as sending a promotional notification.

By combining GPS data and users’ purchase history, you can anticipate user desires and power-up your business.

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Maxim Churilov