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3 Simple Ways to WIN Customers for Life

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Sanjay K
3 Simple Ways to WIN Customers for Life

They have chosen you over the competition.

Many SaaS or subscription-based companies in the heavy growth stages, focus almost all their energy on acquiring new customers versus retaining the ones they already have.

I recall speaking with one entrepreneur who was so excited about his company’s customer acquisition numbers he failed to see that customers were not using the product.

What could they have done better?

One of the simplest ways to welcome a new customer on board is through proactive outreach.

It can be as simple as a personalized email or for a more personal touch through a phone call.

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Sanjay K
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