In casual conversations – Americans engage in short, informal and friendly small talk.
In any case, this tip applies to all other clients as well.
And because they’re typically laid-back, you may also encounter them engaging in some slang, jokes and swearing.
In how they communicate – Aussies speak plainly, if not a little bluntly – but note that this isn’t aggression.
Suitable topics usually include current events, sports, traffic, the weather, and the previous night’s TV programs).
Tips on communicating with New Zealander clients
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