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Computer Aided Dispatch (CAD) Market Analysis by Size, Share, Demand and Trends through 2028

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Steve Blade
Computer Aided Dispatch (CAD) Market Analysis by Size, Share, Demand and Trends through 2028

The computer aided dispatch market is expected to close in on revenues worth over US$ 1,500 Mn in 2019, according to a recent research of Fact.MR. Growth of the computer aided dispatch market remains influenced by innovations and advancements in technology aiding in widening the scope of application of CAD systems. This report also tracks the computer aided dispatch market for the period 2018-2028. The computer aided dispatch market is projected to grow at 10.9% CAGR through 2028.

Setting up cloud-based CAD systems is relatively straightforward and deprives the requirement of additional hardware, which in turn provides companies with an economic alternative. Additionally, leading cloud service-providers are continuously fortifying their security to create an enhanced infrastructure for supporting the systems. Companies and public safety institutions are finding cloud-based computer aided dispatch systems increasingly useful owing to the systems’ ability to allow seamless information exchange between departments. The study estimates the cloud-based CAD systems to register a Y-o-Y growth of 11.3% in 2019.

Growing Investments by Public Safety Institutions to Underpin Growth

As modern computer aided dispatch systems enable public safety and law enforcement institutions to gain real-time information on contemporary incidences, state administrations and public safety institutions are investments into upgrading their existing call management systems. For instance, Calgary’s government recently collaborated with Hexagon Safety & Infrastructure to upgrade its 911 response systems. On similar lines, the Scotts Bluff County in Nebraska, USA also deployed computer aided dispatch systems across different public safety verticals to shorten response times and serve citizens better.

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The report opines that although on premise computer aided dispatch systems will continue to hold a significant share of the market, demand for cloud-based CAD systems will increase in the near future. The competition in the logistics and e-commerce sectors is intensifying, as companies shift their focus toward streamlining their dispatch solutions and call centers, to expand their customer base.

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