Top 7 Chatbot Development Platforms To Build Powerful Bots For Your Business

Whatever the industry, chatbots do not only help solve issues quickly but also offer each customer a personal touch and cost-effectiveness.

From conferences to IT solutions, tailoring brand-customer discussions, ordering meals, creating lifestyles decisions, a chatbot will more than ever influence our life in 2019.80 percent of businesses are aiming for chatbots to be integrated into their business model by 2020 so that we know which sectors and businesses can benefit most through consumer-driven chatbots?

Such chatbots can only react if activated by certain instructions.

You can build your online existence flexible and customer-friendly with Hipmunk's Hello Chatbot.

InstabotYou need to incorporate your website with Instabot if you want fast qualify leads on your website.

The latest research has demonstrated a near 33% rise in revenues by the clients who integrate Instabots in their accounts compared to the standard online contact types.

That said, artificial intelligence for customer care entails the elaboration of five distinct themes.

AI for Enhancing Customer Experience AI for Enhancing Agent Experience AI for Optimizing Company's Overall Support Process The Top 4 AI Applications in Customer Support Future of AI & Customer SupportLet's take a closer look at each of the above.PART 1 - AI for Enhancing Customer ExperienceWe have seen AI for Customer Care in a myriad of brands and services focused on the improvement of customer experience.

As a matter of fact, with AI-powered solutions, businesses can unlock the potential of their various channels and develop/tailor customer-specific improvements.But first things first, why is it so important to shift to AI when customer service can be improved with the help of existing resources?

Not only this, almost all the inbound queries (concerning different industries) have a significantly lower response rate.

PART 2 - AI for Enhancing Agent ExperienceOften, the talk around AI improving the customer support domain is limited to enhancing the customer experience, and understandably so.

Salesforce's analysis of 3,500 customer care representatives reveals that 51% of the agents working without AI agree to the fact that they have to hustle through mundane tasks all day.

As our capabilities in artificial intelligence expand, we are seeing more and more businesses latch on and restructure around the use of chatbots.

Best yet, chatbots cut operation costs and increase user retention rates by being able to offer personalized recommendations.

So, it only makes sense that chatbots are here to stay and predictions suggest that 80% of businesses will be using a chatbot by 2020.

Let’s take a look at which trends they will be bringing to the new year and what to expect from them as we move forward.We Will See AI Call Centers Emerge.

We are already seeing some advancement in this area, where chatbots are being developed to handle basic tasks like scheduling appointments, requesting a balance, and changing passwords.

It is likely that as chatbots become more humanized and smarter, they will be able to handle a large number of calls and requests.

Retail sector use this AI chatbot to bridge the gap between the online and offline shopkeepers.

Offers accurate suggestions and assist them with highly personalized.Use cases of Retail Chatbots:Maximum of the shoppers to go online for purchasing the objects and helps them to choose which brand:Quality customer serviceSpeedy and simple checkoutsHas the ability to find which products easily and quicklyThese features are integrated in chatbots, makes them the reliable communication platforms.Product Searching:AI Chatbots displays the range of products based on the customer preferences regarding the product based on price range, features and other comments.Recommendations:Integrates recommendation engines with the chatbots helps the retailers to suggest and users discover new products that well-suited for them.Locate nearby stores:Through Chatbot, customers can locate the nearby stores and finds about opening hours.Notifications:Brands keep their customers updated on the new product releases, the newest collections and trends.

Retailers use this platform to replace the traditional marketing platforms.

Customers can order the products by easily conversation with the bot and enters the personal information.

Our Chatbots also helps to send personalized promotions and offers to the customers based on the previous purchase.Order Tracking:In an easy way, customer’s helps to track the order details regarding the shipped orders by reducing the number of steps required to reach this step.

Instore Assistance:Herbie.AI retail bots embeds easily into the customer view point and ensures that customers have updated information regarding the products and services, streamlined and branded experience in both offline and online shoppers.Holiday Promotions: Helps the customers to find the items easily, which they are searching for, compare the prices with the competitors, and makes the smarter decisions.

Chatbots helps to interact, engage, and drive customers efficiently and sustainably; and making an efficient Chatbot development decision can lead your business a step ahead.

Chatbot development cost ranges from ,30000 to ,35000 to build one well-structured AI Chatbot.

With the continuously increasing lope in Chatbots along with market adaption for Chatbot development services, it becomes essential to know which framework is chosen to support enterprise operational flow and drive customers with effectiveness.

Not only was this frustrating for the customer but it also proved to be a big problem for businesses trying to improve customer experience.The research is clear on one thing customers no longer base their loyalty on price or product quality alone, the experience they receive plays an equally important role.

Additionally, with the rise in technology, cross-device shopping has seen a boom which has made it challenging for businesses to provide seamless customer support consistently.Fortunately, Chatbots have solved this issue in a huge way!

Since Chatbots can be enabled on any device they address customer concerns in real-time without delays.

There is no doubt that Chatbots can be hugely beneficial to almost any kind of business, however, there are certain industries that are likely to be revolutionized by the capabilities of Chatbot technology.Below is a list of 3 main industries we strongly believe that can achieve the best unexpected results by implementing the Chatbot on their business website:1.IT Helpdesk Chat BotChatbots improve overall ITSM efficiency and productivity by handling routine employee issues much faster.

Chatbots deflect trivial tickets being sent to human agents.

Our IT Helpdesk BOT frees up time of your critical resources as they can stay focused on work that adds value, rather than answering repetitive questions.

 •In Accordance To Emarketer,“70% Of The People Demands Personalized Experience Especially When They Are Engaging Themselves In The Retail Business.” •In Accordance With SFDC’s Research,“Almost 65% Of The Consumers And 83% Of Business Users Expect Retailers To Communicate And Respond Them Real-Time Instead Of In-Mail Reply.” •In Accordance To Digitalcommerce360,“More Than 75% Of the Shoppers Use Their Smartphone in-Store Which Indicates That Consumer’s Expect Retailers to Assist Them Real-Time and to be “Omni-Connected” At Every Shopping-Step.

“ Today, the Retail business expects difficulties in assisting and interacting with consumers all together at the same time.

And, marketers add fuel to the fire by saying that a personalized consumer experience is a key to success in the retail and e-commerce business.

And so, to streamline and automate entire retail operations, big-labeled businesses and enterprises are planning to hire chatbot developer so that they can converse with the consumer easily with customized bots – A Big thanks to such complex algorithm and the natural processing language to streamline human tasks.The text above is a summary, you can read the full article here; Chatbot development for retail business

An Introduction to Chatbot: With Chatbots being everywhere, the challenge is to develop a well functioning one.

Here is the chatbot tutorial with the basics of creating an AI chatbot.

Why are chatbots important?A chatbot is often described as one of the most sophisticated and hopeful expressions of interaction between humans and machines.

At the same time, they provide new opportunities for companies to improve the customer engagement process and operational efficiency by reducing the typical cost of customer service.

By enhancing machine learning and natural language processing, AI-powered chatbots can understand the purpose behind your customers’ requests, calculate their entire conversation history, and interact with their questions in a natural, human way.If you’re currently using a standard chatbot and want to upgrade to an AI-powered one, we’ve put together a list of the best AI chatbots for 2019.

A pre-trained Watson assistant with content in your specific industry can understand your historical chat or call logs, search for answers in your knowledge base, ask customers for more clarity, send them to human representatives, and even give you training recommendations for improvement.

Bold 360AI Chatbot — Bold 360Trusted by customers like Intuit, Edible Arrangements, and Vodafone, Bold 360 has patented its own natural language processing technology that helps brands build chatbots that understand your customers’ intent without the need for keyword matching and learn how to provide the most accurate answers.Bold 360’s conversational AI can understand complex language, remember the context of the entire conversation, and reply to users with natural responses.

You can build Rulai Chatbot from scratch with its drag-and-drop design console, and let its AI suit your customers, or you can run a pre-trained chatbot that delivers data from your specific industry.4.

How Artificial intelligence (AI) Chatbot works?

AI Chatbot is a further developed programming application that comprehends the open questions asked by the users on different platforms.

These bots are integrated with natural language processing (NLP) and machine learning algorithms.

So, whenever a user enters an input in the chat window, the chatbot analysis the user’s request identifies the purpose of the inquiry and elements and lastly composes a coherent response to the user.

Artificial intelligence chatbots can understand language outside of a set of pre-programmed commands and continue learning based on the inputs it receives.How Natural Language Processing (NLP) plays a significant part in AI Chatbots?

Natural Language Processing (NLP) permits chatbots to comprehend human language in a superior manner.

Colan Infotech an offshore company is one among the well known Chatbot development companies in India.

Known by its reputation, colan Infotech offers brilliant Chatbot application development services and newly updated solutions to all the approaching clients.

Chatbots Bots are becoming the choice of leading and small business across all industries owing to their ability to interact with humans in a natural manner using simpler interfaces.

Their expertise to compete with humans with the speed of handling customer queries.We are the best chatbot development company in California, provides unmatch and cost-efficient IT services.

One of the biggest shifts in communication technology is underway, as the exponential growth, integration, and acceptance of artificial intelligence continue to dominate our digital landscape.

The widespread use of voice-based assistants has caused companies to invest and adopt into the technology aggressively, as to meet the demand of increased consumer expectations for real-time connections to brands and companies.

AI-powered Natural Language Processing, or NLP, enables chatbots to mimic human conversation.

They can identify the underlying sentiment and intention behind the communication, then deliver a response that is similar to what a human would have done.

In addition, chatbots with NLP can now learn from past conversations and improve their ability to provide appropriate responses and solutions.How are these different from regular chatbots?• AI bots Use Contextual Information• They do lot of pre-work for human interaction• They can Route Inquiries intelligently• They can understand change in conversation• Voice recognitionUse cases• Automotive• E-Commerce• Travel & Hospitality• Finance• Healthcare• Hospitality• Real estateRead Full Article @ https://quantiantech.com/ai/ai-bots/Get A Free Consultation@ https://quantiantech.comContact UsQuantian Technologies313 City Avenue , Wakad, Pune – India 411057Mobile no: +91 9322384609Websites: https://quantiantech.com