Global Cloud Based Contact Center Market was valued US$ 7.24 Bn in 2019 and is estimated to reach US$ XX Bn by 2026 at a CAGR of about XX % during a forecast period.
The report includes the analysis of impact of COVID-19 lock-down on the revenue of market leaders, followers, and disrupters. Since lock down was implemented differently in different regions and countries, impact of same is also different by regions and segments. The report has covered the current short term and long term impact on the market, same will help decision makers to prepare the outline for short term and long term strategies for companies by region.
A cloud contact centre refers to the central point in an enterprise, being hosted on an Internet server, from where all inbound, as well as the outbound customer communications, are handled. As users continue to increase their use of digital channels to attach with businesses, the necessity to update the contact centre is imperious.
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Reducing costs and improving ROI, providing better customer experiences and employee empowerment, optimizing agent efficiency, and improving scalability and flexibility are some of the major driving factors for the Global Cloud Based Contact Center Market. Cloud-based contact centre solutions allow numerous companies to employ contact centre providers’ contributions to the cloud. These results streamline the procedure of providing reorganized, up-to-date facilities to customers and distinguish these services to match preferences and demands. However, lack of knowledge and risk of information loss are certain factors to restrain the Cloud-Based Contact Center Market growth.
The Global Cloud Based Contact Center Market has been segmented on the basis of organization sizes into Small and Medium-sized Enterprises (SMEs) and the large enterprises. The large enterprises’ segment is expected to have the larger market share because of enhanced cloud-based contact center systems helping to enhance customer experience. The advantages, like better scalability, and improved flexibility are further expected to create significant demand for cloud-based contact center solutions fuelling the overall growth.
The Global Cloud Based Contact Center Market is segmented by component, organization size, deployment mode, industry, and region. The hybrid cloud among the deployment mode is expected to hold a higher market share as compared to the private and public cloud. A mix of private and public properties gives organizations an added advantage of understanding the exact storage need and requirements resulting in higher demand.
North America is estimated to hold the largest market size in 2018. The market in North America is expected to have the largest market share because of the presence of major vendors and an increase in adoption of associated services.
The key players of Global Cloud Based Contact Center Market includeOracle (US), 8×8 Inc. (US), Cisco Systems (US), Five9 (US), and Genesys (US).
The objective of the report is to present comprehensive analysis of Cloud-Based Contact Center market including all the stakeholders of the industry. The past and current status of the industry with forecasted market size and trends are presented in the report with analysis of complicated data in simple language. The report covers all the aspects of industry with dedicated study of key players that includes market leaders, followers and new entrants by region. PORTER, SVOR, PESTEL analysis with the potential impact of micro-economic factors by region on the market have been presented in the report. External as well as internal factors that are supposed to affect the business positively or negatively have been analyzed, which will give clear futuristic view of the industry to the decision makers.
The report also helps in understanding Cloud-Based Contact Center market dynamics, structure by analyzing the market segments, and project the Cloud-Based Contact Center market size. Clear representation of competitive analysis of key players by type, price, financial position, product portfolio, growth strategies, and regional presence in the Cloud-Based Contact Center market make the report investor’s guide.
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The scope of the Cloud-Based Contact Center Market :
Cloud-Based Contact Center Market, By Component
• Solution
• Services
o Professional
o Managed
Cloud-Based Contact Center Market, By Organization Size
• Large Enterprise
• SMEs
Cloud-Based Contact Center Market, By Deployment Mode
• Public Cloud
• Private Cloud
• Hybrid Cloud
Cloud-Based Contact Center Market, By Industry
• Banking, Financial Services, and Insurance
• Government & Public Sector
• IT and Telecom
• Manufacturing
• Healthcare
• Retail
• Media & Entertainment
• Others
Cloud-Based Contact Center Market, By Geography
• North America
• Europe
• Asia-Pacific
• Middle East & Africa
• Latin America
Key Players operating in the Cloud-Based Contact Center Market :
• Oracle
• Five9
• Nice Ltd.
• 8×8 Inc.
• Connect First
• Cisco Systems
• Genesys
• Aspect Software
• 3clogic
• NewVoiceMedia
• 3CLogic
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Global IoT Monetization Market was valued at USD 70.33 Bn in 2019 and is expected to reach at USD 1,237.37 Bn by 2027 at a CAGR of 43.11% over forecast period 2020-2027.The report covers an in depth analysis of COVID 19 pandemic impact on Global IoT Monetization Market by region and on the key players revenue affected till April 2020 and expected short term and long term impact on the market.Global IoT Monetization Market Dynamic’s:Connectivity is not something that is confined to humans.
This machine to-machine connectivity is not limited to a select group of super-smart devices.
Every-day objects now have sensors whose capabilities might vary.
This fundamental shift is leading to an Internet that is far grander in scale and opportunity than we previously imagined.
Various factors such as an increasing internet connectivity, growing use of smartphones & other connected devices, growing adoption of cloud platform and evolution of high-speed networking technologies are mainly driving the global IoT monetization market over forecast period.However, lack of common communication standards, lack of power-efficient devices are restraining the market growth over forecast period.Growing investments in the IoT monetization market by major players and increasing government funding in North America and Europe for R in IoT are expected to create lucrative opportunities over forecast period.Global IoT Monetization Market is segmented by application and by region.
These key players are adopting various inorganic and organic growth strategies such as merger& acquisitions, expansion, joint ventures, strategic alliances, collaborations, patent and new product launches to increase their regional presence and business opeartions.The objective of the report is to present a comprehensive analysis of the Global IoT Monetization Market including all the stakeholders of the industry.
Global Workflow Management System Market was valued at USD 6.11 Bn in 2019 and is expected to reach at USD 28.70 Bn by 2027 at a CAGR of 21.32% over forecast period 2020-2027.The report covers an in depth analysis of COVID 19 pandemic impact on Global Workflow Management System Market by region and on the key players revenue affected till April 2020 and expected short term and long term impact on the market.Global Workflow Management System Market Dynamics:Workflow management is principally a management discipline, focused on the structure of work within some organization and how teams collaborate to complete this work.
Various factors such as an enhanced concentration on business processes streamlining is driving the growth of the market, price-efficiency through the management of workflows, expended data access and growing technological utilization in the BFSI industry is are mainly driving the market growth over forecast period.However, an increasing cost for application, workflow difficulties in incorporating new and outdated systems and the reduction in the flexibility of the system are restraining the market growth over forecast period.Huge growth potential in emerging markets such as China, India and South Korea, an increasing adoption of cloud deployment model and growing focus on digital transformation initiatives are expected to lucrative opportunities for market over forecast period.Global Workflow Management System Market segmented by Software, by Service, by Deployment, by End User and by Region.By Software Type, production workflow systems held 34.65% of market share in 2019 and is expected to keep its dominance over forecast period owing to large scale adoption of workflow management systems by large scale enterprises.
These systems support different features as well as functions and can operate in a wide range of computing environment and network.By End User, the BFSI end user segment held BFSI segment held 32.54% of market share in 2019 and is expected to keep to keep its dominance over forecast period.
Furthermore, increased focus on digital transformation initiatives and increase in IT investment is expected to create lucrative opportunities for market in this region.
BFSI sector in Germany and France is gaining momentum owing to increased online transactions and growing demand for automation of business processes.Report has covers in depth analysis of key development and company profiles of market leaders, potential players and new entrants.
Some of the key players covered in this report are Xerox Corporation (US), IBM (US), Oracle (US), Pegasystem (US), Software AG (Germany), SourceCode Technology (US) and Nintex Global Limited (US) among others.
Global Automatic Content Recognition Market was valued at USD 1.82 Bn in 2019 and is expected to reach at USD 12.76 Bn by 2027 at a CAGR of 27.56% over forecast period 2020-2027.The report covers an in depth analysis of COVID 19 pandemic impact on Global Automatic Content Recognition Market by region and on the key players revenue affected till April 2020 and is expected short and long term impact on the market.Global Automatic Content Recognition Market Dynamics:Automatic content recognition (ACR) refers to an ability of a client application (typically a smartphone or media tablet app) to identify a content element within its proximity audio, video or digital image based on sampling a portion of the audio or video, processing the sample and comparing it with a source service that identifies content by its unique characteristics such as audio or video fingerprints or watermarks.
Various factors such as an increasing integration of Automatic content recognition in smart TVs, smartphones & wearables, and increasing deployment of ACR technologies by media companies for applications such as broadcast monitoring and audience measurement, are driving the market growth over forecast period.However, privacy & security Constraints and requirement of additional bandwidth and large server infrastructure for applying ACR are restraining the market growth over forecast period.Global Automatic Content Recognition Market is segmented by solution, service, technology, end user and by Region.
ACR helps in identifying all types of media content in the market by answering live surveys, Carrying on discussions about program-related content, considering job offers , receiving over the top content (OTT) and by providing video on demand.
ACR technology helps to identify content available in a media file or played on a media device.
An Increasing adoption of ACR technology by various end users and increasing investment in research & development activity with respect to automatic content recognition technology are mainly driving market in this region.Report covers in depth analysis of key development, benchmarking of key players on various parameters, company profiles and M& A activities of major players.
Some of the key players covered in this report are Audible Magic, muffin Gmbh, Gracenote, Inc., Viant Technology LLC., Datascouting, ivitec GmbH, Viscovery, VoiceBase, Inc., ACR cloud, Clarifai Inc., Nuance Communications, Inc. and more.
Global Intelligent Street Lighting Systems Market was valued US$ xxMn.
Global Intelligent Street Lighting Systems Market: OverviewTechnological development in smart and connected systems is revolutionizing modern infrastructure.
The Intelligent street lighting system is connected; owing to demand smart infrastructure in emerging economies such as Brazil and India regions needed grid base electric connection to Electric Street light.
The first initiative was taken in Korea’s town, the wider deployment of the project will continue in Asia Pacific and US region.In April 2019, Itron Inc and VINCI Energies’ Electrix& Transport Canberra city service working together to create services based on industrial IoT support Intelligent Street Lighting Systems and smart energy solution in Australia’s capital city of Canberra.
The project is a major individual project and First Australia and Oceania contract for energy performance.March 2017, Energy-efficient LED street light offered by Philips in Ameland, Netherland, and Philips ClearSky has light spectrum especially polite to migratory birds.
The building of such infrastructure is providing optimistic sustainability and energy saving.Global Intelligent Street Lighting Systems Market: Drivers and RestraintsThe demand for fuel-efficient systems is increasing in recent years; constantly driving the market for Global Intelligent Street Lighting Systems Market.
Global Automotive Engine Mounts Market is a mechanical automotive component whose basic function is to protect the engine against road shocks and vibrations, and inhibit these vibrations from transferring to the passenger area.Global Automotive Engine Mounts MarketEncouraging macro-economic environment in developed and developing nations across the globe is expected to driveglobal automotive engine mounts market .
Furthermore, high cost of raw material and technology can further limit the growth of the global automotive engine mounts market during the forecast period.
These factors can be limiting the growth in the global automotive engine mount market during the forecast period.The elastomeric mounts segment is expected to dominate the global automotive engine mount market during the forecast period.
Japan is estimated to witness moderate and steady growth during the forecast period, which is the automotive hub in this region.
The market in the region is projected to remain a dynamic hotspot for research and development .
The region is a base for key technology leaders for the automotive sector.
Global pump jack market was valued US$ 2.90 Bn in 2017 and is expected to reach 4.20 Bn by 2026, at a CAGR of 4.74 % during a forecast period.
Limited number of the offshore oil fields and requirement of high cost for its maintenance are limiting the growth in the global pump jack market.
They are simply accessible or well connected to monitoring facilities.
The growth in the market can be attributed to increasing in concern towards the utilization of unconventional energy resources.
For the extraction of the oilfield, some of the technologies like artificial lifting through jack pumps, gas lift, and other methods are optimizing to increase production capacity The objective of the report is to present a comprehensive assessment of the market and contains thoughtful insights, facts, historical data, industry-validated market data and projections with a suitable set of assumptions and methodology.
The report also helps in understanding dynamics, structure by analysing the market segments by well type, weight and region and, projects the global pump jack market.
