To avoid risks, let's consider moments to pay attention to before hiring a QA outsourcing team(https://u-tor.com/services/qa-outsourcing).
- Experience and a full scope of services
Even if you hire a QA team for one kind of testing, bear in mind that you may need a broader range of services later. Ensure that the vendor is able to cover a wide scope of testing and have sufficient numbers of testers to provide them. Competent teams have their techniques, approaches, and frameworks in software testing. You can ask a vendor about methods that a team has used and is implemented in a testing process.
- Level of trust
Reliable and professional teams arrange a full pack of documentation and can provide it to you at any moment of a workflow. Thus, you are informed about accomplished work, testing plans, and scenarios. One of the most important documents that are signed between vendors and clients is the Service Level Agreement, which adjusts deadlines, quality measures, stage of a testing process, and so on. Ensure that a vendor can provide these requirements, and you can trust them.
- Easy and self-managed team
The main idea of outsourcing is transferring part of a development process in third-part hands to provide a client to focus on core operations. Thus, it's important if a vendor team manages the whole process from writing documentation to controlling the testing software process during development. Also, the vendor should provide a QA manager who adjusts communication between the client and the outsourcing team.