QuickBooks is excellent accounting software that is used to handle the day to day accounting activities. It is quite common that you may come across some difficulties. Due to the difficulties you are unable to work smoothly on QuickBooks. One of the most common problems is that QuickBooks Outlook is not responding to issues. But don’t panic. This blog illustrates all the effective troubleshooting steps that will help you in fixing this problem. QB Outlook is not responding because your antivirus software may block the emails you send from QuickBooks. This might be the reason behind this problem. However, this is generally a setting issue that stops you from sending emails to Outlook.
Points To Remember
There are some essential points that will be helpful to you in sending emails to Outlook. They are as follows:
- If you use the correct network, then you should open Outlook outside of QuickBooks.
- If you are unable to access Outlook outside QB, then verify that MS Office 365 admin combines your MS user account.
- Update the Microsoft Office 365 to the latest release version.
- By providing suitable permissions to antivirus software, this issue can easily be resolved.
It Occurs Due To:
QuickBooks Outlook is not responding due to several possible reasons. Here is a list of some reasons behind this issue. The reasons are like:
- First of all, your antivirus software is accidentally blocking the QB.
- Using a QB version that doesn’t support Outlook.
- The outlook is not installed properly.
- Your account is not set up in Microsoft Outlook.
- It is not present in the default email program.
- Maybe your QuickBooks is hosted on the Cloud and your service provider doesn’t have Office installed as a hosted application.
Troubleshooting Steps To Fix QuickBooks Outlook Is Not Responding Issue
If you want to fix the QuickBooks Outlook is not responding issue, then you have to follow some troubleshooting steps such as:
Modify System Settings
- First, open QuickBooks Desktop.
- Next, click the F2 key and then click the F3 key to open the Help window.
- Visit the Open File tab, and then open the QBW.INI file from the list.
- This file opens in Notepad and adds a new line at the bottom of the text.
- Click on that File and then save it.
- After saving the file, close the Notepad.
- Now, again start QuickBooks.
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