Clear Cut Differences between Enterprise Content Management & Content services


ECM and content services platforms are very common. Above all, both provide the ability to store, manage, store and distribute content within the organization.

Despite the similarities, each relies on technologies and infrastructure from a different computing age.

However, documents, web pages, and great media began to be used differently over time. Because of this, it is very difficult to manage content from a single platform, as the differences between their usage cases are very serious. At this point, the meaning of ECM began to change. Although ECM still provides a single platform for all documents in an organization, ECM has become more about standard principles. The focus is on creating an organizational approach to management regardless of where and how the content is stored.

To know the benefits of the Enterprise content management

ECM and client-server computing
With the widespread adoption of PCs in the 1990s, office workers tried to easily share business documents in a distributed environment. Only employees with the appropriate credentials can create, edit and read various files to protect the security of the organization. Network file shares — the prevailing client-server storage system at the time — were easy to adopt, difficult to maintain, and infamous.

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The ECM repository runs on a self-regulating server that manages the underlying security and only individuals or group members with pre-defined credentials can access specific files or folders. Through library services, ECM maintains check-in / check-out capabilities and detects potential conflicts when multiple people attempt to update a file at the same time.

Subsequent iterations of ECM platforms supported capabilities in the workflow, initiating an editorial review and approval processes; And further improvements introduced metadata management, adding tagging capabilities to categorize files by several predefined criteria. With distributed computing capabilities enterprise-wide, cloud and on-campus infrastructure can host the ECM system. However, all ECM operations are based on capabilities running in a shared repository accessed through network connections.

Content services and cloud computing
By mid-2010, a broader standard of cloud computing in organizations introduced new models to get the job done. However, the main issues for managing enterprise content — how to best store, manage, store and distribute content in an expanded enterprise — remain. Content services are adapting ECM to today’s cloud computing age.

Specifically, office workers rely on the content services platform’s capabilities to store, access and manage business documents, great media assets, and other content types. Employees check files inside and outside the content store, tag content with relevant metadata, and check queue items for an editorial workflow.

Worker activity is greatly increased by automated processes to add metadata to content. Unlike relying on a single ECM repository and tackling scalability and performance issues, this content store has no fixed boundaries — it is simply mounted in the cloud and provides essential services regardless of the technical capabilities of the underlying computing infrastructure.

Furthermore, content services expand and enhance ECM capabilities in three key areas — security, mobility, and integration with relevant cloud-powered services in the organization ecosystem.

First, content services can support different content security policies beyond username and password combinations to authenticate identities and control access to files and folders.

Content services typically use the enhanced security capabilities of the underlying cloud infrastructure, such as two-factor authentication. Content services integrate with relevant cloud-access services to support encrypted access to various files and folders, monitor the flow of content on the Internet, detect irregularities, and alert designated administrators.

Second, with the adoption of mobile devices in businesses, office workers need to access business documents on their smartphones and tablets. File sync and share (FSS) capabilities give travelers the flexibility to sync files across the cloud. The Content Services Platform has FSS capabilities to securely distribute content to mobile devices and synchronize updates without compromising content security.

Third, contemporary business relies on a variety of application-level services running on cloud infrastructure. Content services Although the company focuses on content management, related services track customer relationships, facilitate temporary collaborations, manage product information, initiate e-commerce transactions, and perform many other business activities.

Application developers can gain innovative digital experiences by relying on restful APIs to weave services across multiple platforms. Content services contribute to the content management functions needed to produce the next generation of enterprise applications in the cloud.

BENEVOLENCE TECHNOLOGIES is a leader in Enterprise Information on Management (EIM) products services. Our EIM products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact, and process speed. We power digital transformations to empower the intelligent and connected enterprise.

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