This is part two of the blog, Before this goes through to the previous chapter-1 for a better understanding
How is the ECM today?
ECM today is a policy, not technology alone. It may not even be possible to get all the necessary technologies from a single vendor. The ECM Technologies suite includes:
Content services for transaction content
People are cooperative offices where people work together
Archival systems for older content
Federal records management to maintain records across systems
Content lives in multiple places. In the past, consolidation was expensive. In addition, groups have created repositories that cater to their needs rather than the available sharing space. Today, the extensive legacy systems within the average organization ensure multiple systems, without having to keep up with modern content infrastructure.
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In anticipation, multiple repositories are a defined part of the ECM strategy. Content needs to be visible where people work and no one can effectively support it. Content services are a good choice for trading systems.
However, that approach does not work on collaborative platforms. In theory, it does, but history has shown that when focused on managing content in a collaborative system, the user experience suffers. This allows collaborative systems and content that people do not use to be stored elsewhere.
Except for revolutionary new technology, that challenge will not go away in the next decade.
To know the benefits of the Enterprise content management
What is the future of content management?
The future of content management is managing these technologies. Companies try to understand where their content is and minimize repetitions. Plans and strategies vary from living on content issues to business issues involving content.
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CSPs support digital conversion efforts and enable effective management of content. Federal records management tools arise that can be maintained in place — without consolidating content This becomes even more effective as machine learning tools learn how to classify records without human input.
Working with multiple technologies, by design, will be a hallmark of ECM over the next decade. Companies do not force products into the ECM toolset. Instead, they work to make different ECM tools useful for mission-solving platforms.
This approach provides results and does not require changing everything at once. Companies can move at a pace that meets the needs of their employees and customers.
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