
MVNOs, or Mobile Virtual Network Operators, operate between wireless network infrastructures and the end user of wireless communication. MVNOs work directly with mobile network operators to negotiate bulk pricing.
https://www.telgoo5.com/blog/can-self-care-solutions-help-improve-mvnos-customer-base







Business support systems and operations support service tools provide automation, as well as provisioning management systems to help companies be more efficient.Manual provisioning was effective in the past.
It leaves more room for errors which could lead to a higher customer churn rate.Software companies like ETI provide business support service and operations support service tools for businesses that need it the most.
There has to be a proper integration between BSS and OSS systems which are most critical on telecommunication operations.Operational Support ServiceOperational support service or OSS is about generating important data about the network’s status.
The OSS also facilitates the maintenance of customer services.
These workflow involves the fault location and causes identification.
Every system utilizes its own service and data responsibilities.