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Six easy steps to managing enterprise content management

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Six easy steps to managing enterprise content management

What is Enterprise Content Management (ECM)?

Do you have any idea What is enterprise content management meaning? Simply put, ECM is the framework for automated digital document management: the collection, storage, management, organization, and distribution of documents and files so that they are accessible to the appropriate people and processes in your systems.

Step 1: Capture
What documents or information need to be obtained?
Regardless of format or location, your documents are captured at source and organized into a single system.
Paper documents are scanned, while electronic documents are imported or integrated. From there, the relevant data is extracted from the page and shared with your other line of business system, which saves time associated with manual data entry and approval.

Step 2: Process
Where does this information need to go?
Having useful tools to find your information can help speed up your process. ECM lets you automate predictive decisions and route exceptions for the right people.
By arranging tasks, conversations, and reminders around your process in a single system, you can do more without involving staff. You can create and track multiple document revisions, as well as automatically create letters, statements, and documents based on business decisions and distribute them to your users and circles.

Step 3: Access
Who needs access to this information?
With ECM, your content is available to people wherever they need it, from almost any device or application. The personalized user interface allows users to create documents, forms, business processes, and reports that are important to them at their fingertips.
Movement and offline access allows users to use information while walking and in the field. Improve the experience of your employees, customers, and circles by submitting forms, tracking their status, and accessing online documents.

Step 4: Merge
What other systems rely on this information?

Your business applications are at the center of your day-to-day operations — whether it’s your ERP, accounting, HR, claims, loans, EMR, SIS, or other important systems. But consumers often rely on information stored elsewhere to make decisions.
A central repository intelligently connects documents and data to transactions and activities in other applications, and users can access this content directly from within their application screen.

Step 5: Measurement
How will you monitor and measure process success?

Keeping all of your information in one place gives you transparency, visibility, and control, allowing you to better understand your content and the state of the process.
Real-time visibility includes volume thresholds and aging content reports, giving you the ability to identify and eliminate barriers and make timely decisions.

Step 6: Store
When is this information stored, retrieved, or destroyed?
ECM lets you store important information in one central location. By combining all your important content into one system, you can solve content management issues across different databases, systems, and physical storage locations. You can control who can access the information and what they can do with it. ECM protects you from destruction by maintaining electronic copies of all documents on multiple servers and locations and allows the implementation of maintenance plans and policies.

Whatever your business process involves, ECM helps you manage your documents and data so you can make those processes more efficient, saving you time, improving customer service, and reducing operating costs. Will help reduce risk.

I hope this helps clear up any confusion about enterprise content management. Contact us today for more information or to see how ECM solutions can work for your organization!

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