A customer display will greatly enhance the customer experience by allowing guests to see their order's specifics, thus reducing frustration, errors, and delays.A customer facing display helps more than just your customers.
Using a POS-integrated customer show in a restaurant comes with a slew of advantages, ranging from improved performance to larger check sizes.If you're thinking of getting a customer facing display for your restaurant POS or pizzeria POS, keep on reading.
What is a Customer Facing Display?Before we get into the specifics, let's clear up one huge misunderstanding: what is a customer facing display?A customer facing display is a screen – either a monitor or a tablet – that allows you to show your customers itemized order and payment details at the point of sale.Unlike a self-ordering kiosk, the customer does not communicate with any of the details or push any buttons on the customer-facing display screen; instead, it acts as a visual confirmation.
Your customer facing display would, in most situations, be made up of the same hardware as your POS terminals, such as an iPad tablet, but focused on facing the customer.
5 Benefits of a Customer Display for RestaurantsAlthough it may seem to be more of a luxury than a requirement, a customer facing display has much more advantages for your restaurant than you may know.Here are six ways that a POS customer display system can support almost any limited-service restaurant: Improves the Customer ExperienceThe effect on the customer experience is one of the most evident advantages of a point of sale show.Each item and its price will appear on the customer facing display as a staff member enters the customer's order details.
This ensures that the customer can quickly and easily verify that their order information is right, including any modifiers or adjustments, using the POS display.