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When you think of the very different brands of Sephora, MasterCard, Starbucks, The Wall Street Journal, Disney, Spotify and Pizza Hut, can you determine what they all have in common?
The answer: Chatbots.So what exactly are Chatbots, and why are they useful?Chatbots are a form of artificial intelligence that can communicate with consumers using neutral language through predominantly websites and apps.
They use a deep learning process where they recognise speech, patterns and data that is then transmitted through a network to allow them to provide accurate results.
Surveys show that 63% of consumers prefer using chatbots over people as a means of communicating with a brand or business.What does this mean for the future of digital marketing?Chatbots act as a cost-effective data and research tool .
Chatbots interacting with consumers can be programmed for consumer data collection and monitoring, which overtime can identify consumer buying behaviours and patterns.Chatbots can also improve the level of traffic flow on a website as consumers can receive direct solutions to their problems in real time, as opposed to having to wait for a human response.
This increases the level of engagement a business has with its customers.Once consumers are engaged, customer service and loyalty is likely to increase.
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WotNot is the best chatbot devlopmnet platform in 2020 you may have quetions why, here are the benefits to using WotNot to build smart chatbot.Benefits of WotNot - the leading chatbot platform 2020Custom chatbotConversational experienceMultichannel approachSales BoosterLead GenerationReduce business costs24*7 available Understands multiple languagesConversational AnalyticsBy using WotNot transforms your buisness to conversational AI.
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It increase the employees productivity and sales.
One of the biggest shifts in communication technology is underway, as the exponential growth, integration, and acceptance of artificial intelligence continue to dominate our digital landscape.
The widespread use of voice-based assistants has caused companies to invest and adopt into the technology aggressively, as to meet the demand of increased consumer expectations for real-time connections to brands and companies.
