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Guide to UX Surveys

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Tereza
Guide to UX Surveys


This is the definitive UX survey guide, designed to offer you a clear understanding of this UX research approach.


What is a user experience (UX) survey?


One of the most common UX research strategies for getting both qualitative and quantitative input from users is to conduct a user experience survey. The information gathered during these surveys is frequently utilized to develop digital products and conduct more research.


UX surveys are particularly revealing since they are anonymous, allowing users to be more honest and thoughtful.


There are three types of user experience surveys:


1.On-site UX survey 

When you visit a website, a little window glides into the bottom right corner of the page. It asks if the user is willing to answer a few questions before moving on to the survey. The widget isn't supposed to obstruct anything and has nothing to do with bothersome pop-ups. This kind is simple and quick to finish.


2.UX survey external link

A user experience survey that can be accessed via a link. It's also possible to find it on the website. You may also post a link on social media, in a newsletter, and so on. Users must just click the link to be sent to a survey page. This allows them more time to consider your inquiries, allowing you to obtain more quality information.


3.UX survey in the form of a pop-up

This is a method of producing a questionnaire that has been around for a long time. As soon as the user enters the website, the survey form appears on the homepage. Such pop-ups are obnoxious and confusing, so I recommend avoiding them and instead opting for one of the choices listed above.


When should you do a UX survey?


A UX survey is not only important in and of itself, but it can also serve as a wonderful starting point for more UX research.


It's a terrific approach to get customer feedback at any point during the development process. The quantitative and qualitative data from the surveys may be utilized in a variety of ways, whether you're developing a new product, adding a new feature to an existing one, testing a demo, or just working on a project.


Where can you make a user experience survey?


Using an online UX survey tool is the simplest and easiest method to do it. There are several current platforms to select from, all of which are affordable. Here is the list of best UX survey tools.


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