MarTech Cube
Hour One, a video creation platform powered by AI and photoreal presenters, today announced the launch of Reals: a first-of-its-kind self-serve digital presenter creation platform designed to help businesses develop and create more engaging content through video storytelling.
Recent years have seen content-driven customer engagement become a central growth driver for businesses of all sizes. As a part of this, video in particular has proven to be a powerful tool, utilized at every stage of the customer journey – from customer outreach and ongoing engagement, to onboarding. This has set the stage for dynamic-video, adapting and optimizing itself in-context and enabling businesses to fully capitalize on the use of videos, making them even more personal and tailored to their continuously evolving needs and goals. Enter Reals.
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“We are excited to expand our board and welcome Ms. Dunnam,” said Paul Stamas, Chairman of the Board of Directors at EngageSmart. “Her experience in leading sales and marketing operations, along with deep insights into successful execution within fast-paced, global, customer-driven businesses will be a valuable asset to EngageSmart. ”Ms. She currently serves as Chief Commercial Officer at Dropbox, where she leads the B2B sales team, Sales Strategy & Operations, Marketing, Business Development, and Customer Experience.
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In this article, we will discuss the top five best practices to engage and keep your customers loyal. By offering rewards, discounts, or exclusive perks to loyal customers, you incentivize them to continue doing business with your company. Actively seek customer feedback and use it to improve your products, services, and overall customer experience. Use customer feedback as a valuable source of information to refine your offerings and enhance the customer experience. Invest in understanding your customers, provide stellar customer service, and offer incentives that keep them coming back.
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