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How To Choose The Best Massage Booking Software For Your Massage Business

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How To Choose The Best Massage Booking Software For Your Massage Business

What Is Massage Booking Software?

A massage booking software is that extra helping hand for your massage business. It helps you manage your time with your customer, helps with your marketing, and can take payments.

How To Choose the Best Massage Booking Software

There are a few options you can choose from when you are looking for massage booking software, so here’s a list of things that you should look for when choosing one.

 

Is the Online Booking Software Easy To Use?

You need to look at this from both angles. For example, if you buy a booking system and you feel like you need to have a degree to use it, this will likely put you off, and you won’t get the best out of it.

 

On the other hand, if your clients are forced through a 20 step booking process, chances are you’re going to get many people who are going to drop off and not bother.

 

When choosing a booking system, make sure that you test out the back end and go through the customer booking journey, so you know what it’s like for a customer.

 

Is It Accessible, 24/7?

The benefit of having a website that can take bookings is that a customer can do so any time in the day. If a customer is browsing the Internet at midnight and fancies booking an appointment, you don’t need someone covering the phone or watching emails. The customer can head over to your website, see what your availability is and book an appointment.

 

Allow Sending Email & SMS Reminders Automatically?

Unfortunately, people in the world don’t stick to their appointments; it’s a sad fact of life. There may be a good reason, or they simply could have forgotten. This is why having a booking system that can send email and SMS can help to reduce the number of no-show appointments.

 

How To Manage Appointment Requests

You could easily book all your appointments into a Google calendar with no problems. But does that link up with your website so customers can book online? Does it link to your customer’s SOAP notes so you can easily see their details at a click? Does it allow you to easily manage more than one member of staff? Your software for massage therapists should make this easy to do.

 

Identify Gaps & Schedule Appointment

Massage booking software can notify you of any last-minute cancellation or any upcoming gaps that you need to fill. This means that you can be proactive with any marketing campaigns that you may need to run, send out promotional emails or write a post to Facebook to prevent yourself from having gaps in your schedule.

 

Schedule Recurring Appointments With Customers

It can be quite a time-consuming job trying to book recurring appointments for a customer in a paper diary. And there is always the fear that you never put it in for one week and you end up having a double booking. Massage booking software can remove all of that pain and potential headache by giving you full control over how long and many recurring appointments may be needed.

 

Set Up Automatic Payments for Your Business

Do you find yourself spending a lot of your day having to take payments from clients? Do you want to try and reduce the number of no-shows? Then, you should make sure that the massage booking software system that you use can integrate payments. This way, you can ask for payments upon booking, so you don’t need to worry about it on the day, and people would be more likely to show up to an appointment that they have already paid for.

Make Customer Support More Accessible to All Customers

It is always good to increase the number of ways people can get in touch with you. Being able to provide a text or a phone-based option accommodates a large portion of people.

 

How Does It Support Business Development?

Massage booking software will help with getting more clients. You can have a website that people can view anytime and see what you're offering. It has an easy option for people to book, allowing this to not be an obstacle. And it can send out emails to clients you haven’t heard from in a while to try and get them back. All of this should be included in your booking system to help grow your business.

 

Massage Soap Note Templates

Having all your notes in one single place that are easy to find is a massive benefit to massage booking software. In addition, the system should allow you to have custom templates, so you don't have to start fresh every time.

 

Choose a Software That Grows Your Massage Business

 

The main thing you need to consider when looking for software for massage therapists is that it will help grow your business? This is why it’s essential to make sure that your massage booking software has everything you need to look for one that has some of the above.

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