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What is mCommerce - Types and Advantages

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Krunal Padmashali
What is mCommerce - Types and Advantages

If you've been paying attention to current consumer trends, you've definitely heard people talk about mobile commerce as the next big thing. The reality is that the development of mobile devices and their increasing dominance over desktops make mCommerce a natural successor to eCommerce.


mCommerce and eCommerce have a lot in common. However, there are a few key distinctions between them that you should be aware of if you're attempting to decide which method is best for your company. Your company's website and online store may already be mobile-optimized. It implies that your firm may prepare for introducing mobile commerce and collaboration with a mCommerce app development company.


What is mCommerce? 

Mobile commerce, also known as mCommerce, refers to any transaction performed with a mobile device, such as a smartphone, tablet, or even a wearable device 


Experts believe mobile commerce solutions to be the next phase of eCommerce since it allows users to buy products or services online – but from anywhere and at any time.


But mobile commerce is much more than that. Indeed, mCommerce has sparked the formation of entirely new sectors and services, as well as aided existing ones in expanding in new ways. Examples of such innovations include:

  • Tickets and boarding passes
  • Mobile banking,
  • Money transfers, contactless payments, and in-app payments
  • Acquisitions of digital content,
  • Location-based services,
  • Coupons and loyalty cards are two examples of mobile marketing.

What are the primary advantages of mobile commerce?

Now that you understand what mobile commerce is all about, you may be wondering why so many firms are investing in it. Here are three compelling reasons why your company requires a mobile commerce app.


a. Improves User Experience:

We get all of the benefits of eCommerce with mobile commerce, but we no longer need to operate our laptops or desktop PCs. Consumers may buy whenever and from anywhere they want as long as they have a mobile device.

Mobile commerce enables businesses to quickly interact with customers because it uses applications and services that their target audiences are already familiar with.

Companies utilize cutting-edge technology such as augmented reality (AR) or chatbots to improve the user experience in their mobile commerce applications. IKEA, for example, is one of the top merchants that use augmented reality applications to increase their mobile commerce company.


b.Maximum Development

Despite the fact that mobile commerce has a large user base, it has not reached saturation and is still expanding.

mCommerce sales were predicted to account for 6% of total US retail sales in 2022. However, Statista predicts that by 2025, mCommerce sales will account for more than 10% of total US retail sales, a 7 percentage point increase from 2018.


c.Omnichannel

Omnichannel integration is one that customers get when they purchase at stores that sell through multiple online and physical channels. 

Businesses are attempting to outperform their competitors by listing their items where they know potential customers are already spending their time.

This type of contextual commerce allows businesses to assist their clients in purchasing what they require from platforms and services they use on a daily basis. Furthermore, Magento for mCommerce simplifies the planning and execution of multi-channel marketing and sales initiatives.


d. A wide range of payment options

Every year, new mobile payment options arise. Businesses may now provide their consumers with a wide variety of payment choices, making the process of purchasing goods and services even easier.

All of this does not imply that we are abandoning our credit cards or cash. Mobile commerce, on the other hand, makes use of solutions that do not require customers to manually enter their information every time they make a purchase. PayPal One Touch, Amazon Pay, and Apple Pay are examples of current mobile payment methods.


Different types of mobile commerce applications

mCommerce apps include a wide range of transaction options. However, they can be classified as one of the following:

 

Mobile shopping

  • This sort of mCommerce implementation is most comparable to eCommerce, but it is only available through a mobile device. We're talking about dedicated applications, customized websites, or even social media platforms like Facebook or Instagram that allow in-app purchases or links to online retailers.


Mobile banking

  • Mobile banking is quite similar to internet banking. Some transactions, however, may be restricted or limited on mobile devices. Mobile banking is a sort of implementation that typically needs a specialized application — while some financial services organizations are already experimenting with chatbots or messaging applications to provide client assistance.


Mobile payments

  • This sort of mobile commerce focuses on the progressive innovation of payment choices made possible by mobile devices. Consumers may now make use of a wide range of mobile payment alternatives that extend far beyond mobile wallets.


Wrapping Up

We've covered a wide range of mCommerce aspects in this post. mCommerce is a thriving sector. Customers will only adapt to the technological era, and eventually, groceries will only be ordered via smartphone applications.


As a result, you should take advantage of this technology before the market becomes saturated. Viha Digital Commerce Pvt. Ltd, which is the leading eCommerce and mobile application development firm can assist you to design Mobile eCommerce applications for your firm.


So, if you are looking for the best development team for designing your mobile application, then you are at the right place. For any queries, you can reach us at [email protected]

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