Online reviews for hair restoration physicians and clinics aren’t new. There have been various authoritative sites that provide detailed reviews and insights into clinics. However, reviews have gained much importance in recent years, as consumers judge a clinic’s capabilities based on online ratings. That’s why it is extremely crucial to know what information one gets when they read reviews of clinics online.
There is always a correct way of reading healthcare reviews, especially when it comes to hair restoration. With so many doctors and clinics offering similar services, it becomes imperative to make the right decision. However, simply reading a review and basing one’s decision on it is a bad idea. Nowadays several authoritative sites exist that provide a detailed picture of clinics, their procedures and ethics. For example, a simple search for Dr Serkan Aygin clinic reviews can yield several client testimonials for patients to judge. But there is a specific way to get the most out of such reviews.
1. Considering the source
The first step is to consider the source of the site as all physician review sites aren’t equal. Open-loop review services allow almost anyone to rate a clinic or doctor, which proves to be a problem. It becomes very difficult to judge whether these reviews were left by an actual happy patient or someone else. Negative comments can be left by dissatisfied patients as well as one of the competitors. Sites which allow closed-loop reviews verify the identity of each reviewer. These comments and testimonials are thus more trustworthy.
2. Starting suspicious
While it's true that you can write your reviews with the best of intentions, not everyone is that reliable. There can be many reasons why exaggerated negative reviews are posted on third party sites. Most of the time, the reasons aren’t related to poor medical care but rather posted by competitors to cast a negative impression. A majority of these reviews are posted anonymously. As the quality of the review sites can vary, it doesn’t hurt to err on the side of suspicion, especially when you come across a reviewer which seems unusually irate.
3. Judging reviews
Patients should realise that an incredibly negative review can be one person’s vengeful outpouring of abuse. Similarly, a review which is full of compliments without actually revealing key details may come from the physician’s friend or relative. It is not uncommon for hair restoration doctors and clinics to try to tip the scales in their favour by asking people to post positively.
4. Checking details
The best way to check whether a reviewer is sincere is to judge the level of details divulged. Patients should always look for reviews which can succinctly explain what they liked and what they did not about the experience, as these are more than likely to be written by genuine reviewers.
5. Reading intentionally
No matter how successful a particular doctor or clinic is, there is no such thing as a perfect doctor. This is why patients should always read online reviews with the purpose and intention to look for information that will help them find the qualities they value the most. For example, when choosing a hair restoration clinic, patients may prefer packages which include travelling to and from the clinics and hotels.
6. Judging pictorial references
Hair restoration depends greatly on aesthetics. One of the best ways that a doctor can show his/her expertise is to provide before and after pictures of the procedure. Always search for patients who can be verified and judge the work of the surgeon based on their testimonials.
7. Taking note of outliers
When judging a doctor with his/her overall score on a review site, it is crucial that one first check out how many ratings the doctor has. When there are only a few ratings, it just takes one bad review to bring down the entire score. More ratings on a clinic’s page mean a more representative and balanced score.
Conclusion
There are several sites that offer detailed reviews for hair restoration clinics around the world. But not all of them can provide you with accurate insights. Following the above tips will help a patient gain the most from such online reviews.
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