Unified communications refer to a communication platform that integrates all the functionality of a modern business phone system with other communication channels like video conferencing, text messaging, and social media. It allows you to keep your options open in different communication methods, if necessary.
Unified communications solutions combine voice, email, and data to create seamless technologies that connect people over any device. They make it easier for your employees to collaborate and work together on projects, streamline processes such as customer service and reduce costly downtime.
Why are Unified Communications so important for business?
· Increase Efficiency
Communication channels are the methods by which people and organizations share information. Communication often involves a back-and-forth exchange, with both parties transmitting information to each other. In this way, users have an opportunity to carry out their tasks more efficiently. It leads to saving time and an increased level of productivity. It makes your team and operations more efficient and reduces downtime by as much as 14.6%.
· Streamline Collaboration
Communication is the lifeblood of a business, but far too often, companies struggle to align the efforts of their employees with their true potential. It can affect business processes, impact customer relationships, and decrease productivity. Communication gaps occur when your organization does not effectively share information, resulting in siloed departments and human latency.
UC bridges any communication gaps and enables teams across departments to work together and collaborate on projects. It creates a streamlined communication platform that empowers your team to collaborate and share across departments. Use UC to share documents, track leads, or schedule meetings.
XENNECTis a full-fledged born-in-the-cloud business phone solution that’s broken free from the cookie-cutter cloud PBX framework – built with the business user in mind – to give you unparalleled control over every aspect of your business communication.Upgrade to a fully customized, white-glove phone system and unleash your company's true potential.
Loaded with features, XENNECT allows you to customize your phone system the way you want to run your business.
The best part is that you won’t have to lift a finger.
With white glove onboarding and support, our engineers will get everything set up for you in a snap – saving you time and frustration.
