Resolve QuickBooks Error Code 6069 (Sync Manager Corrupted)

Adelina Martin

QuickBooks Error 6069 in QuickBooks occurs while running QuickBooks, especially when opening the company files. This blog contains multiple troubleshooting avenues to get rid of error 6069 in QuickBooks. In addition to this, it shall also discuss the various causes that may provoke this error in QuickBooks.

Prime factors that lead to QuickBooks Error Code 6069

  • Using an obsolete version of QuickBooks may spark this error.
  • The copy of QuickBooks installed on the system may be incompletely set up.
  • Some issues within the windows registry mat also provoke QuickBooks Error 6069.
  • Some external third-party application may be tampering with QuickBooks settings.
  • Hard disk might be corrupted, thereby damaging the company files.

Various methods that can help to resolve QuickBooks Error 6069

Follow these quick DIY methods in order to resolve the QuickBooks error code 6069:

Method 1: Incorporate QuickBooks in the exception list in the antivirus program

  • To begin with, users should navigate to the AVG program and then head to the Firewall tab.
  • Within Settings, choose Apps.
  • Now, locate QuickBooks in the list of programs.
  • Change the QuickBooks status from ‘’Blocked’’ to ‘’Allow’’ if it is presently set to Blocked.
  • If QuickBooks is not displayed in the program list, click on the Add button and go to the QuickBooks program file in the QuickBooks installation directory.
  • Subsequently, click on the Create now option.
  • Then, hit on Ok.
  • To save the changes, click on Yes.
  • Finally, restart QuickBooks and try to open the company file again.
  • If the error code still appears, users should head to the next troubleshooting method.

Method 3: Check the Company File Extension in QuickBooks

  • First, launch the Windows File Manager, then browse to the location where QuickBooks was installed.
  • The company data file may be found at C Drive:/Users/Public/Documents/Intuit/QuickBooks-Company Files.
  • Right-click the company File and select Rename.
  • Herein, make sure that the extension is  .qbw file and there are no unnecessary spaces or use of special character in the company file name.
  • Once done, Run QuickBooks again and try accessing the company file once more.

Method 4: Employ the Database Server Manager

  • Click on the Start button.
  • After that, choose All Programs.
  • Now, pick QuickBooks Database Server Manager.
  • When the program has opened, head to the Scan Folders tab.
  • Choose the folder containing QuickBooks Company files, and soon after click on the Scan button.
  • When the scan has concluded, Run QuickBooks and sign in to the company file again. Hopefully, such error should be resolved.

Method 5: Clean Temp Files

  • Click on the Start menu, and type command.
  • Hit the Enter key to open the command prompt window.
  • Now, type "cleanmgr" in the command prompt and hit the Enter key.
  • Choose the C drive and click on Ok.
  • Subsequently, choose Temporary files.
  • Hit on Ok.
  • The previous action shall delete temporary files.

Method 6: Using Intuit Sync Manager

  • Make sure that you are logged into the system as an admin.
  • After that, Run Intuit Sync Manager.
  • Click on options and then pick the option to show details.
  • Next, choose the company name upon right-clicking.
  • Make sure to validate the accuracy of the given route.
  • Subsequently, reopen the company folder and replace the old QB company file with the new one.
  • Now, open QuickBooks and try to open the company file again.

Method 7: Rename the .ND & .TLG Files

  • Users should head to the company file folder and therein search for the .ND and .TLG files.
  • Right-click on them and hit on Rename.
  • Add ‘.old’ at the end of the file name. Make sure to rename both the .ND and .TLG files.
  • After that, Run QuickBooks and log in to the company file again to check if Error 6069 got sorted.

In this blog, our experts have subsumed the most viable methods to troubleshoot Error 6069 in QuickBooks. For discussion and timely redressal of assorted queries, users can reach us out via the helpline 1-800-761-1787. Our QuickBooks error support team will be more than happy to help you.

Adelina Martin
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