We have often seen people in the hospitality industry over-promise and under-deliver. But promising less and delivering more is the golden "mantra" that has made the Ramada one of the best hotels in Bronx, New York. The hotel industry is heavily dependent on its employees. Hence, the behavior, manners, and conduct of the hotel staff can make or break the stay of the respected guests. Below are the points which explain how the etiquette and manners of the employees affect the hotel business. They are as follows:
A well-groomed staff creates an inviting atmosphere.
A neat appearance and a happy attitude are the two first things that attract a guest's attention. How many times have we been to a hotel where the staff was shabby and not well-behaved? Well never! It is a fact that people like to visit places where they feel warm and welcome.
The well-groomed and cultured staff have made The Ramada one of the best hotels in The Bronx with a high return rate from our customers. There is nothing more rewarding than earning a loyal guest on our premises.
Understanding and polite to guests
The hotel staff meets many new faces every day, but none are the same. Some guests are polite while others are chatty; Some are annoyed while others don't care. But regardless of the mood of the customer, it is important that the staff treat the guests well.
At Ramada our well-trained staff team understands very well that every individual must have certain experiences which lead to a particular behavior. No matter how bad your day has been, our staff at the Ramada will always treat you well, and that's what sets us apart from the crowd and makes the Ramada the best hotel in the Bronx near Yankee Stadium.
Greet guests with a smile.
It is always appreciated when we welcome our guests with greetings according to the time of day. No matter what time you arrive, during your stay at The Bronx Ramada, ready and eager staff will welcome you and attend to all your needs, because we believe that your wish is our order.
The front desk staff should be well versed with all the information related to the rooms and facilities available for the guests to relax and the places nearby. Maintaining its position as one of the best hotels in Bronx, New York, the Ramada has a talented and well-informed front desk staff.
To be a good listener. Employees in the hotel industry must be good listeners in order to understand customer needs and provide them with the best available solutions.
For the above reasons, employing staff with good manners and etiquette is essential to building long-term relationships and loyalty with guests at the best hotel in the Bronx near Yankee Stadium, The Ramada.
