Moving goods between locations remains a fundamental aspect of the supply chain. However, the pandemic brought about unique business challenges and increased health risks with international transport.
Gradually, though, the world is moving on. And the driving forces are the recent technological innovations, like IoT and blockchain technology. Understanding these concepts helps business to improve their supply chain processes.
Current Technological Trends in Global Supply Chain Logistics
First, it's essential to recognize the new ways technology applies in the global supply chain. We've highlighted below some trending concepts in logistics and transportation.
Artificial Intelligence (AI)
The concept of Artificial Intelligence (AI) focuses on developing machines and software that run independently of human input. Businesses can employ AI to predict market fluctuations, create customer-centric strategies, and improve overall efficiency. Plus, some AI software can help with online customer support.
Internet of Things (IoT), Robotics, and Warehouse Automation
hen electronic devices operate without human assistance or interference, that’s IoT at work. It's what facilitates the use of robotics to move products within a warehouse.
Automation has become vital in many warehousing and transport management systems. Powered by AI, online retailers can pick optimum shipping routes. Also, warehouses can implement robotic machines in unloading, carrying, and sorting goods on-site.
Customer Service via Social Media
An integral function of supply chain logistics is meeting customer demands and ensuring buyer satisfaction. It's not enough to move goods between locations. Customers now expect to keep track of products, drop queries, or express dissatisfaction. That’s where social media is making the difference.
Businesses are using platforms like Meta and Twitter to communicate with customers. Typical services include providing timely support and updates on orders in transit. Plus, the potential reach makes advertising on Digital media much more appealing.
Blockchain
The emergence of blockchain technology is yielding results in ensuring transparency in digital transactions. However, it’s not just useful for trading in cryptocurrencies alone. This technology has potential applications in supply chain logistics, like enhanced visibility of transported goods.
Autonomous Delivery Vehicles and Drones
One common issue with delivery processes is that product safety is not 100% guaranteed. But self-driving vehicles can be a long-lasting solution.
Though these machines are still in testing, experts say they'll help businesses meet user demands. In addition, miniature drones already deliver smaller items in urban areas.
Benefits of Tech Solutions in Enhancing Logistics and Transportation
The following merits give us valuable insights into how technology is changing the landscape of logistics and transportation in moving cargo from Dubai to Kazakhstan and other trade lanes
Increased Safety of Transported Goods
Blockchain technology helps users track products from shipping to delivery to counter potentially fraudulent activities. Self-driving vehicles when available for dispatch will help to reduce human error in supply chain logistics.
Real-time Product Tracking
IoT technology works with GPS services to establish accurate geolocation data. This data can help customers keep track of their items during shipping.
Additional tools like RFID, barcodes, and satellite trackers enable e-commerce providers to stay informed on various cargo located across separate fulfillment centers.
Reduced Costs of Logistic Services
Automation and AI tools can enhance operations and reduce human dependence in warehousing and order fulfillment centers. Nowadays, warehouse robots can help unload cargo from trucks, sort product placement on shelves, or pick and pack items for delivery.
Improved Customer Satisfaction
One key advantage of tech solutions in logistics is the added speed and efficiency in supply chain management. So, technology can be vital in meeting up with users' needs for fast and safe delivery. Plus, social media create lasting customer relationships.
Demand Forecasting and Inventory Management
Advanced technologies such as AI and machine learning algorithms can analyze historical data, market trends, and customer behavior to forecast demand more accurately. This helps companies optimize inventory levels, reduce stockouts, and improve overall supply chain efficiency.
Efficient Route Planning and Optimization
Transportation management systems equipped with route optimization algorithms can determine the most efficient routes based on factors like distance, traffic conditions, delivery windows, and vehicle capacity. This reduces transportation costs, improves on-time deliveries, and minimizes fuel consumption and carbon emissions.
Conclusion
Logistics is fast evolving beyond moving goods from place to place. Now, technology is creating a seamless environment to meet customer expectations.
Businesses need to focus on their core competencies to achieve efficiency. So, partnering with a 3PL can unlock new levels of growth.
