When looking for Perth afterhours GP services, there are some important things you need to consider. The human culture is changing and moving toward getting 24/7 services to everything and getting an immediate response. Medical care is no exception to this change. As a result, your doctor has specific policies on how to conduct and deal with after-hours calls. Being familiar with these policies can save a lot of frustration. Before reaching out for the phone, here are some tips on how to get the best answer to your need or question.
Go to the emergency room when you have serious symptoms
If you have serious symptoms, they could indicate a stroke, heart attack or serious injury. It is important to go to an emergency room. Your physician will tell you to do that if you call with serious symptoms. You will waste a lot of time calling your doctor rather than seeking immediate help. In true emergencies, time is very important. It could mean the difference between losing heart muscle and saving it or preserving the function of your brain or losing it.
For non-clinical concerns, wait until the morning
Non-clinic concerns such as referrals or billing questions should wait until morning hours. The same applies to routine healthcare requests such as prescription refills. On the other hand, after hours, neither the physician on call nor the person answering will be able to assist you with these matters. If the office has a phone call tree to get you to the right person, you can leave a message and get the necessary after-hours GP services.
Thank your doctor after receiving services
If you are having urgent issues, you should know that responsible physicians will do their best to assist you. But you should also beware that you might be waking your doctor or even pulling them away from very important activities if you call them after hours. This is part of being on a call and doctors know it. Acknowledging the service with a thank you in your greeting will start the interaction of right.
Prepare for the call before picking up the phone
If you are calling after hours, you should be very prepared to give your phone number, name, and a short description of your problem. The answering people will want this information to pass along to your doctor. In some cases, you could reach a triage nurse who’ll ask for more information. If the doctor will be calling you then you should keep your phone handy. You need to have your pharmacy number ready in case you want a prescription.
Do not assume your doctor knows your medical history
If you want to get the most from Perth afterhours GP services, it is crucial to know that your doctor doesn’t know your medical history. If your doctor is part of medical practice, you may not reach your regular physician when you call, especially after hours. You may talk to a new doctor who does not know you. It is best to give them your medical history to ensure you get the best services.
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