Enterprise resource planning software is a centralized system that integrates various core business operations. It enables efficient management of accounting, human resources, supply chain, inventory, sales, and other business processes, which affect overall productivity.
Within one of the successful projects, Abto Software delivered an ERP platform for a healthcare provider, which facilitated strategic planning and optimization, appointment management, patient-doctor interaction, and other integral processes.
Key benefits healthcare providers typically leverage when using ERP software:
- Improved operations and efficiency
- Standardized processes and workflows
- Data visibility
- Data-driven decision-making
The challenges healthcare providers can overcome by using ERP systems:
- Disconnected operations
- Manual processes and paperwork
- Data inconsistency
- Uninformed decisions and difficulty in managing resource allocation
Quick overview of the delivered project
Abto entered the promising partnership to deliver a tailored enterprise resource planning solution. After being successfully integrated, the delivered ERP system now facilitates trusted and certified patient care.
The engineers came up with an efficient solution that allows to find the best time & cost option to commute. The mechanism of optimized appointment management is based on both the professional’s and patient’s current location.
ERP platform for US-based healthcare provider
The custom-designed ERP platform comprises the following functionality:
- Business planning and optimization — the solutions can assist the personnel with access to resources and reports to drive data-driven decision-making
- Appointment management — the system notably simplifies appointment scheduling and management, which minimizes both time and cost for the healthcare facility and patient
- Patient-doctor interaction — the ERP is equipped with tools, which improve patient-doctor interaction, for example, by sending appointment reminders
- Patient segmentation — the ERP also provides CRM features, which enhances patient segmentation through location
- Risk management — the platform allows the client company to improve risk detection, which prevents serious issues
- Medical records — the platform collects and stores information about patients patient, which provides instant access to sources such as medical records, appointment history, risk category, and more
- Data protection — the solution is built to ensure role-based access
- Payment management — the system is designed to simplify payment handling, no matter the type
The robust and scalable ERP platform also includes third-party services:
- Google maps
- EDI Clearinghouse
- Payment methods
- Communication channels
A custom ERP platform for US-based healthcare provider, by Abto Software
Approach and contribution
Abto's engineers have used the already implemented software as the software’s prototype, but introduced significant changes to deliver a functional ERP platform.
The team has covered:
- Architecture refactoring
By leveraging the knowledge and experience, the team refactored the existing database architecture to support overall performance.
2. CI/CD setup
Highly skilled DevOps specialists quickly covered CI/CD setup and optimization, helped with server configuration, as well as well-aligned infrastructure design.
3. Quality assurance and automation
With expertise in delivering healthcare products, the team covered:
- Quality assurance and automation
- API integration
- Automated test using different tracking tools
- Automated tests’ integration with CI/CD processes
4. Data warehousing
Having expertise in designing data warehouses, specialists focused on empowering advanced reporting and analytics — the delivered data warehouse performs regular data download into the main database and supports straightforward reporting and analytics, driving more informed decisions.
The challenges and outcomes: The delivered value
To ensure smooth operation, the engineers had to handle the following challenges:
- Database refactoring: Coupling challenges
To handle database refactoring when optimizing the custom-designed enterprise resource planning platform, the team had to be very careful with the previous dependencies and information in the database implemented.
- Payment handling: Integration challenges
To protect both the customer and transaction information while establishing 100% secure online transactions, the provided specialists had to adhere to acknowledged privacy regulations when covering integration processes.
- Security precautions
- HIPAA compliance
After partnering with the involved specialists, the client has obtained:
- Notably improved business planning & optimization, appointment scheduling, customer interaction
- Sensibly enhanced internal communication and collaboration between departments
- Better usability, responsive design
- More scalability
Summing up
By implementing ERP software, healthcare organizations can manage and automate inefficient operations. From finance, human resources, supply chain, and day-to-day customer support, to online payment handling, ERP systems quickly optimize routine processes, facilitating productivity and profitability.
In brief, a well-designed ERP platform might provide:
- Accelerated operations across departments
- Streamlined processes and workflows
- Data consistency
- Regulatory compliance
- Advanced reporting and analytics
- Patient satisfaction and retainment
At Endive Software, ERP Software Development Company, we are the expertise in produce the best development ensuring that advanced tools and technologies and variations give the greatest of advantages to your industry.ERP Software is a Business Management Software which contains a parallel collection of combined business applications which are employed by an organization to assemble, store, preserve, control, and evaluate data from all the market activities like Product Design & Development, Manufacturing, Marketing and Selling.
ERP Software provides a business to manage well-integrated applications which control and manage the business’s functions associating with technologies and functionalities.
ERP Software combines all aspects of an enterprise from product design and development to production, selling, and marketing.
As nowadays various new companies are emerging with an increase in support of the latest innovative ideas and entrepreneurship program.
So, they require an automated system which will help them in managing a wide range of departments and its business processes like sales, purchase, human resource, customer services, and many others.
You know from the above discussion that ERP Software Development plays an important role in progressing your business at the global level by increasing the efficiency and productivity of various business functions.
ERP software will automate day-to-day tasks including manually entering data and generating reports by eliminating repetitive processes and allowing your teams to focus on their core responsibilities.
Your business can form a centralized system where all your team members can have access all the necessary tools required for their jobs ranging from product development to accounts payable, and many other.
With the use of this unified system, ERP software helps various businesses to collect, manage, interpret, maintain, and many more functions on data from different business units.
