Update errors in QuickBooks Payroll have assumed a widespread form and these occur in the form of different error codes like QB Error 15xxx, QB Error 12xxx, and some errors in the QB error 6xxx series as well. The present topic will focus on QuickBooks Error message 12002, its causes, and the most workable solutions that can fix this update error in QuickBooks Payroll. So, follow the trails!
What are the major causes of QuickBooks Error 12002?
QuickBooks Update Error 12002 can be triggered by different elements given below:
• The router may be facing hardware issue thereby resulting in interrupted internet connectivity.
• The security settings set up on the system are not conducive to QuickBooks update.
• SSL settings may be wrong.
• There may be a possibility of Error code 12002 in QuickBooks desktop to occur if the Internet Explorer is not set as the default web browser.
Multiple Solutions to get rid of the QuickBooks Update Error code 12002
While errors in the QuickBooks update process are pretty common, their rectification is equally easy. But users need to take a note of the fact that each update-related error in QuickBooks has specific set of troubleshooting strategies which won’t work to fix other errors. The solutions to “fix QuickBooks Error 12002” are:
Solution 1: Making changes to the Network Settings
• The beginning process in pursuit to change Network settings is to “open the Run window” [Win + R].
• Then, in the text box of the Run window, enter the command "INETCPL.CPL", and “hit Enter”.
• Henceforth, go for configuring the “security level” to “Medium-High” level.
• As the security level is set, go for the “Internet” tab and then, hit on “Security”.
• From here, go to “Connections”, and follow up to the “LAN settings”.
• Here, the user should remove the mark from “Use a proxy server for your LAN”.
• Also, “type in the correct IP address and port”.
• When both of them are correctly entered, click on “Ok”.
• The next step is to go to the “Advanced tab”, and there, head for “Security”.
• In this tab, turn on the option to “Use TLS 1.2”, and once done with this, click on “OK”.
Solution 2: Make Internet Explorer the Default Browser
• The quick way to do it is to type "INETCPL.CPL" in the Run window and soon after press Enter key.
• Now, head to the Programs option, and then make Internet Explorer as the default browser.
Solution 3: Trying the manual method to update QuickBooks
One easy way to bypass Error code 12002 is by trying the Update process manually, the steps for which are:
· First, run Internet explorer web browser, and after opening it, go to the Intuit website.
· Here, provide the correct product details related to the QuickBooks copy installed on your computer.
· Afterwards, download the update file for QuickBooks and double-click the file to initiate the installation of the updates.
