Troubleshooting Steps to Resolve Canon Printer Not Responding

If you are struggling with the same problem and unable to resolve this on your own. Then we managed to recognize a few possible resolutions that will help you to manage a similar situation to resolve the issue. Follow each fix in order to rectify the canon printer not responding issue.

1. Reboot your Network Connection

Before you proceed with the more technical method, try a simple method to restart the network connection. Start with ensuring that the printer is properly connected to the wireless network.

For a wired connection, you need to check all the cables and then restart your printer. After restarting the printer, it is recommended to restart the network connection.

The simple method to do this is to plug out the power cable from the power outlet. Then after waiting for some minutes, plug the devices back in. You can also press the reset button on your device, to reset the home network. 

2. Run the Printer Troubleshooter 

The next step to fix the Canon printer not responding is to run the printer troubleshooter. Using the built-in utility printer troubleshooter may help you in fixing the issue. Here is how to start the printer troubleshooter. 

• Press the “Window” and “I” keys to launch the Windows Settings.
• Then on the main interface, click on “Devices.”
• After that, below the Devices tab, click on “Printers & Scanner” and then choose the printer you are using.
• Next, click on the “Manage” option. Then on the next window, click on “Run the Troubleshooter.”
• Now the troubleshooter will start automatically, wait patiently, and follow pop-up instructions to complete the whole operation.
• Once successfully done, check whether the problem is solved or not.

3. Reboot the Print Spooler

If still facing the Canon printer not responding, then another method you can try is to reboot the print spooler of the Canon printer. 

Print spooler, a sort of print service, that helps to manage all tasks related to printing. Below are the instructions to restart the print spooler.

• Press the “Window” and “R” keys to open the run box, then enter “services.msc” and click on “O” to launch the service window.
• After that, search and click on the “Print Spooler” service in the pop-up window. Then from the next context, click on “Restart.”
• Next, you have to check whether the printer responds normally. If it also fails to help you out, then head over to another resolution.

4. Configure the Printer Port Correctly

To ensure the proper functioning of the printer, you need to configure the printer port correctly. For the same, obey the following steps.

• Launch the control panel and choose “View Devices and Printer” below the “Hardware and Sound” tab.
• Now in the “Devices and Printer” window, find and click on “Printer Properties” to go on.
• Then click “Change Properties”, located at the bottom left corner. After that go to the “Ports” tab, and click on the port which has your printer name.
• If you didn’t find it, then click on “Add Port” to add your port to the list. After choosing the port, click on “Configure Port” and click on “Apply.”

5. Disable Third-party Firewall

If still facing the Canon printer not responding, then try to disable the third-party firewall. Because at times this problem occurs due to an overprotective firewall.

The firewall isn’t built-in and indicates third-party antivirus software like McAfee, Avira, etc. The antivirus solutions end up blocking the spooler subsystem app. 

So, in this, you just need to find your third-party firewall and disable it. And for a quick and easy troubleshooting method, uninstallation is a great option. The following are the steps to disable third-party firewalls.

• Launch the run window, then enter “appwiz.cpl” and click on “Enter.”
• After this, in the programs and features window, find and click on the target security suit.
• Then click on “Uninstall.” You can also repeat this process to uninstall all the security suites on your computer.