Smart cities are built on active participation and strong communication with residents. To support this vision, the Civita App has introduced a new QR code feature designed to simplify civic engagement and access to services. With this addition, residents can now interact with their city more efficiently, using their mobile devices to receive updates, submit feedback, and stay informed.
QR Codes for On-the-Go Information
QR codes have been placed across parks, public buildings, and transit stops, allowing location-specific information to be accessed instantly. When scanned, these codes direct residents to service updates, contact forms, and details about ongoing city activities. This feature has been implemented to reduce barriers to information while providing residents with direct access to city resources without needing to navigate multiple websites or apps.
Feedback Made Simple with Digital Forms.
Resident feedback plays a key role in city planning and service delivery. Through Civita App, digital forms and surveys can be submitted quickly. Whether reporting infrastructure issues, requesting public services, or sharing neighborhood concerns, these tools give residents a voice in shaping city decisions. All inputs are logged and tracked in real-time, helping city staff respond effectively and document engagement patterns.
Multilingual Access and Inclusion:
To support diverse communities, QR code access and feedback tools are available in multiple languages. This feature was added to make civic participation inclusive and accessible to all residents, regardless of their primary language.
Real-Time Engagement Through Alerts and Updates
By integrating QR codes with Civita App’s engagement platform, cities can also deliver real-time alerts. Residents are kept informed about event updates, service interruptions, or public safety announcements related to their specific location. This localized communication approach has been adopted to strengthen trust and ensure transparency between city leaders and the public.
Conclusion
With the introduction of QR code access and feedback tools, cities are now equipped with a modern approach to civic engagement. The Civita App continues to support connected, responsive communities, making it easier for residents to participate and for governments to act. Through mobile-friendly tools and real-time communication, citizen voices are being heard and city services are being improved one scan at a time.
