A mid-sized switch manufacturer in Patparganj, Delhi NCR, faced severe bottlenecks in production scheduling, GST compliance, and dealer order management.
Relying on Tally for accounting and spreadsheets for production planning created silos, inaccuracies, and frequent stock mismatches.
With the implementation of Odoo ERP, the company automated its MRP, inventory traceability, GST invoicing, and sales workflows.
This led to 30% faster order fulfillment, 25% reduction in working capital lock-up, and 100% GST compliance positioning the manufacturer for scalable growth in a highly competitive market.
Client Background
- Industry: Electrical Switches & Wiring Accessories Manufacturing
- Location: Patparganj Industrial Area, Delhi NCR
- Business Model: OEM supply + Dealer/Distributor network
- Operations: Multiple SKUs, batch-based production, BIS compliance required
- Problem Context: Rapidly growing demand, but outdated systems limited scalability
Business Challenges
1. Production Planning Inefficiencies
- No automated Material Requirement Planning (MRP) to align raw material procurement with demand.
- Frequent production delays due to stockouts of copper strips, brass pins, and plastic granules.
2. Inventory & Warehouse Issues
- No batch or lot tracking for switches and sockets.
- Manual stock reconciliation caused 10–15% mismatches in cycle counts.
- Lack of bin location mapping led to high picking errors.
3. Sales & Distribution Constraints
- Dealer and distributor orders were processed manually.
- No credit limit checks, leading to delayed receivables and strained cash flow.
- Absence of GST-compliant automated invoicing.
4. Compliance & Quality Gaps
- Manual entries for BIS certification and GST compliance created duplication.
- Lack of QC checkpoints during assembly caused high rework and rejection rates.
5. Management Visibility Limitations
- No centralized dashboard for real-time KPIs.
- Management decisions were reactive instead of data-driven.
ERP Implementation Journey
The company engaged our ERP strategy team to deploy customized Odoo ERP for the manufacturing industry in a phased rollout across Finance, Manufacturing, Inventory, Sales, and Reporting.
Phase 1: Finance & Compliance
- Migrated from Tally to Odoo Accounting.
- Automated GST-compliant invoicing, e-way bills, and multi-ledger journal entries.
- Integrated vendor/customer payments with bank reconciliation.
Phase 2: Manufacturing & Inventory
- Implemented MRP module with BOM (Bill of Materials) for different switch models.
- Automated procurement triggers based on reorder points.
- Introduced barcode scanning, batch/lot tracking, and bin location management.
Phase 3: Sales & Dealer Management
- Built a dealer/distributor portal for order placement and credit tracking.
- Integrated CRM for OEM client acquisition.
- Automated discounts, pricelists, and credit limit approvals.
Phase 4: Analytics & Dashboards
- Deployed role-based dashboards:
- Production Manager → OEE (Overall Equipment Effectiveness), production delays
- Finance Head → receivables aging, cash flow forecast
- Sales Head → pipeline, dealer performance
- Enabled real-time reporting with drill-down capabilities.
Results & Impact
· 30% Faster Order Fulfillment through automated scheduling and warehouse optimization.
· 25% Reduction in Working Capital Lock-up by optimizing raw material procurement and stock turnover.
· 100% GST Compliance with zero manual intervention.
· Stock mismatches reduced from 12% to <2%, thanks to batch traceability.
· 20% Improvement in Sales Conversion Rate with CRM-driven OEM pipeline tracking.
· Full Management Visibility with real-time dashboards, enabling proactive decision-making.
Client Testimonial
“Before ERP, our operations were heavily manual, and compliance was a recurring challenge. With Odoo ERP, everything from production planning to GST billing and dealer management has been digitized. We now deliver faster, manage stock better, and have clear visibility on growth metrics.”
— Director, Switch Manufacturing Company, Patparganj, Delhi NCR
For manufacturers in Delhi NCR’s electrical and electronics cluster, the ability to balance production efficiency, compliance, and dealer management is crucial.
This case demonstrates how ERP adoption ensures process standardization, compliance automation, and profitability improvement without adding complexity.
Key Takeaways for Manufacturers
- ERP streamlines production & inventory with MRP, BOM, and batch traceability.
- GST & BIS compliance becomes seamless and audit-ready.
- Dealer portals + CRM improve sales velocity and receivable management.
- Management dashboards ensure decisions are proactive and data-driven.
The Patparganj switch manufacturer successfully transformed its business by leveraging Odoo ERP’s integrated suite.
By digitizing production, finance, compliance, and sales, the company not only solved immediate operational challenges but also built a foundation for scalable growth and global competitiveness.
Want to know how you can achieve this type of business efficiency drop us a mail at sales@apagen.com or call us on +91 9971800665.
