Together with the tremendous reach of messengers like Facebook and Telegram, conversational UI (CUI) allow businesses to talk to billions of customers in their natural habitat. For instance, MindK reaches out to web-development newbies via WannaBe.Guru chatbot.
In this three-part series, I’ve set out to uncover the main principles behind the CUI.
- Part 1: the top 8 questions to ask yourself before creating a conversational UI.
- Part 2 is about designing a chat bot for Facebook Messenger.
Now I’ll reveal the secret to writing engaging chatbot dialogue. So dust off your typewriter, brew a bucket of jet-black coffee and put on a writer’s hat.
With platforms such as Facebook Messenger already promoting the use of chatbots, these new and exciting medium of interfaces are not far from becoming the norm.
Chatbots can Play a Pivotal role in increasing Customer Engagement
If you want to understand how exactly chatbots can increase the engagement times of your customers, I suggest you try Mitsuku, which is a great chatbot for wasting some of your spare time.
Think about it this way: If your customers have specific questions about a product/service offered by your business, what better way to keep them engaged by allowing them to get the answer directly through a chatbot instead of having them go through long FAQ pages.
The key advantages offered by Chatbots over human chat support include the ability to be available 24/7, better and quicker information processing through technologies such as Machine Learning, and a more convenient way to gain access to knowledge.
If you had tried out the Mitsuku chatbot I mentioned above, you might have seen how the chatbot presents a unique personality and character of itself.
Mobile app world is witnessing quick change and transformation, it’s like things are enhancing every minute.
Social media apps are the one taking initiative with their small tweaks and experiments every day.
These social media apps were competing to each other with their new approach and features to garner maximum users attention.
According to the reports and latest mobile app technology news Instagram and Facebook testing a feature show you other app notification via a counter.
This feature also let the user switch to the other app seamlessly, though it’s still in a testing mode.
Consider you miss a notification or by mistake dismiss an alert still you see a red jewel in the corner of the app reminding you.