A taxi dispatch system/ software is a way of allocating jobs to drivers.In this system, customers are mapped with drivers for traveling a certain distance from the pick-up location.A Taxi Dispatch System is developed to ease the use of customers to book for a taxi and helps in managing the data of them by a taxi company.
The flow of a taxi dispatch system:Customer Calls for a taxiDrivers who are near or free in the zone of pick-up location to the customer will be assignedThere are three application at different ends that undergo in aThe flow of these procedures.
Ideal Taxi Dispatch System in Features:-Secured Login: The user and the driver need to fill in the valid necessary information like name and phone number in the apps.With the increasing use of social media, taxi business owners are eager to provide social media-based logins using Facebook and Gmail.The credentials of the driver and customers will be completely secured.
Time Estimation:The customer gets the idea of how much time will it take them to reach the destination and also the arrival time of the booked taxi at the pickup point.Various algorithms are used in taxi dispatch software to provide fair time estimations to avoid wastage of time and loss in cancellations.
7) Rating and Feedback:The rating and feedback provided by the customer for the driver make the taxi service more transparent and trustworthy among users.This helps the business owners to improve the ride experience of the customers and work on areas of improvement.
8) Robust Dispatching Solution:The taxi software should be capable of handling addition in fleet size, drivers, multiple locations and should also be able to adapt to the growing demands of the taxi business.