The online retail industry continues to grow before Covid-19, and global pandemic only helps create more demand for digital shopping options.
Smart recommendation machineOnline retailers can recommend goods to customers based on their previous purchase and preferences and products they have seen.
This is done with technology known as in-depth learning, AI function that processes data and creates a pattern for decision making in a manner similar to the human brain.
Chatbots conversationAI Powers Natural Language Processing (NLP), which can understand the language as spoken and not only written.
The result is a smart virtual customer service team that can operate in various languages, 24/7.
Learning Machine (ML) AnalyticsMaintaining a strong online retail platform not only requires strategic implementation, but constant reviews and adjustments.