Have you heard of customer support as a profit center? Are you wondering how that would work? - Imagine, for a moment, as a support leader you’re receiving requests from senior management to grow your team, rather than cut expenses. Click here.
Make your customer cheer - The 3 Customer Service Tips to Help With the Holiday Rush - The holiday season can be a wonderful time, but it can also have its stressful moments, especially when it comes to customer service.
The fact of the matter is that while customers know you’re busy during the holidays, they simply don’t care.
For more info - Click here
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