Today almost every business of every size will be using a commercial off-the-shelf (COTS) product in one of their business processes.
In this blog we provide some information to help guide decisions about when commercial off-the-shelf (COTS) products are an appropriate solution—and when they are not.
Here we describe seven “rules of thumb”— thought points to challenge our readers when considering solution options and whether a commercial off-the-shelf software product(COTS) might be suitable.
Rule 6: If you are developing your COTS-based system by evolving an existing architecture, examine that architecture for its resiliency and its ability to keep on evolving.
Ultimately the COTS system will rely on your company’s data – whether master data telling the system how to operate through to transactional data which is about your services/products, customers, suppliers etc – ensuring you can access your data anytime should a supplier fail is worth thinking about.
The organization may not have the expertise to reinvent, much less improve upon, an existing product that has the advantage of being user-tested.