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THE ECONOMIC IMPACT OF AI ON CRM AND WHY YOU SHOULD CARE

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mangesh divekar
THE ECONOMIC IMPACT OF AI ON CRM AND WHY YOU SHOULD CARE

AI or artificial intelligence has affected our daily lives. It has become such a common subject that we hardly notice it is even there. Now, this technology is changing the way people do business. AI was developed to carry out additional burdens and labor-intensive jobs, such as data entry. However, the biggest advantage of AI technology is that people use CRM software on a daily basis.

The CRM activity has evolved since its creation. And today, it is a billion dollar industry that plays an important role in the global economy. Entrepreneurs are now more inclined to CRM software development solutions that rely on paper or spreadsheets for obvious benefits. This growing acceptance of AI integrated CRM has significant economic effects and can affect your business.

Here's what you want to know about the situation.

How AI is used in CRM

Before the advent of AI, the chatbot was a limited program. You have to greet the users and that's it. However, things have changed since then. Modern chatbots can answer frequently asked questions and simple questions. If the issue gets out of hand, they can simply direct the user to a real person.

Read More: https://bit.ly/2LxYymA

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mangesh divekar
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