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Workforce Management Market 2020: Price Trends, Top Companies, Investment, Growth, Innovation and Forecast 2025

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Elena Anderson
Workforce Management Market 2020: Price Trends, Top Companies, Investment, Growth, Innovation and Forecast 2025

Workforce management (WFM) includes processes that enable an organization to track performance and optimize the productivity of their employees. It effectively forecasts labor requirements and manages staff schedules for accomplishing different tasks regularly. It also helps in improving labor planning, lowering operational costs and providing better customer services. As a result, workforce management software is utilized in the healthcare, and banking, financial services and insurance (BFSI) sectors, which are involved in high time-sensitive tasks.

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Owing to the increasing focus on workforce optimization, organizations around the world are relying on WFM solutions to manage their time and avoid duplication of tasks. This, in confluence with the increasing adoption of cloud-based solutions, is driving the global WFM market growth. Furthermore, digitalization and the rising penetration of smartphones is also strengthening the market growth. Apart from this, the introduction of real-time solutions in WFM, along with the integration of software-as-a-service (SaaS) technology, are anticipated to propel the market growth in the upcoming years.

Table of Contents

1    Preface
2    Scope and Methodology 

    2.1    Objectives of the Study
    2.2    Stakeholders
    2.3    Data Sources
        2.3.1    Primary Sources
        2.3.2    Secondary Sources
    2.4    Market Estimation
        2.4.1    Bottom-Up Approach
        2.4.2    Top-Down Approach
    2.5    Forecasting Methodology
3    Executive Summary
4    Introduction

    4.1    Overview
    4.2    Key Industry Trends
5    Global Workforce Management Market
    5.1    Market Overview
    5.2    Market Performance
    5.3    Market Forecast
6    Market Breakup by Solution
    6.1    Absence Management
        6.1.1 Market Trends
        6.1.2 Market Forecast
    6.2    Performance Management
        6.2.1 Market Trends
        6.2.2 Market Forecast
    6.3    Workforce Scheduling
        6.3.1 Market Trends
        6.3.2 Market Forecast
    6.4    Time and Attendance Management
        6.4.1 Market Trends
        6.4.2 Market Forecast
    6.5    Workforce Analytics
        6.5.1 Market Trends
        6.5.2 Market Forecast
    6.6    Others
        6.6.1 Market Trends
        6.6.2 Market Forecast
7    Market Breakup by Service
    7.1    Implementation Services
        7.1.1 Market Trends
        7.1.2 Market Forecast
    7.2    Support and Maintenance Services
        7.2.1 Market Trends
        7.2.2 Market Forecast
    7.3    Training and Education Services
        7.3.1 Market Trends
        7.3.2 Market Forecast
8    Market Breakup by Deployment Type
    8.1    Cloud-based
        8.1.1 Market Trends
        8.1.2 Market Forecast
    8.2    On-premises
        8.2.1 Market Trends
        8.2.2 Market Forecast
9    Market Breakup by Organization Size
    9.1    Small and Medium-sized Enterprises (SMEs)
        9.1.1 Market Trends
        9.1.2 Market Forecast
    9.2    Large Enterprises
        9.2.1 Market Trends
        9.2.2 Market Forecast
10    Market Breakup by Vertical
    10.1    Government and Defense
        10.1.1 Market Trends
        10.1.2 Market Forecast
    10.2    Banking, Financial Services, and Insurance (BFSI)
        10.2.1 Market Trends
        10.2.2 Market Forecast
    10.3    Healthcare
        10.3.1 Market Trends
        10.3.2 Market Forecast
    10.4    Transportation and Logistics
        10.4.1 Market Trends
        10.4.2 Market Forecast
    10.5    Telecom and IT
        10.5.1 Market Trends
        10.5.2 Market Forecast
    10.6    Consumer Goods and Retail
        10.6.1 Market Trends
        10.6.2 Market Forecast
    10.7    Manufacturing
        10.7.1 Market Trends
        10.7.2 Market Forecast
    10.8    Energy and Utilities
        10.8.1 Market Trends
        10.8.2 Market Forecast
    10.9    Others
        10.9.1 Market Trends
        10.9.2 Market Forecast
11    Market Breakup by Region
    11.1    North America
        11.1.1 United States
           11.1.1.1 Market Trends
           11.1.1.2 Market Forecast
        11.1.2 Canada
           11.1.2.1 Market Trends
           11.1.2.2 Market Forecast
    11.2    Asia Pacific
        11.2.1 China
           11.2.1.1 Market Trends
           11.2.1.2 Market Forecast
        11.2.2 Japan
           11.2.2.1 Market Trends
           11.2.2.2 Market Forecast
        11.2.3 India
           11.2.3.1 Market Trends
           11.2.3.2 Market Forecast
        11.2.4 South Korea
           11.2.4.1 Market Trends
           11.2.4.2 Market Forecast
        11.2.5 Australia
           11.2.5.1 Market Trends
           11.2.5.2 Market Forecast
        11.2.6 Indonesia
           11.2.6.1 Market Trends
           11.2.6.2 Market Forecast
        11.2.7 Others
           11.2.7.1 Market Trends
           11.2.7.2 Market Forecast
    11.3    Europe
        11.3.1 Germany
           11.3.1.1 Market Trends
           11.3.1.2 Market Forecast
        11.3.2 France
           11.3.2.1 Market Trends
           11.3.2.2 Market Forecast
        11.3.3 United Kingdom
           11.3.3.1 Market Trends
           11.3.3.2 Market Forecast
        11.3.4 Italy
           11.3.4.1 Market Trends
           11.3.4.2 Market Forecast
        11.3.5 Spain
           11.3.5.1 Market Trends
           11.3.5.2 Market Forecast
        11.3.6 Russia
           11.3.6.1 Market Trends
           11.3.6.2 Market Forecast
        11.3.7 Others
           11.3.7.1 Market Trends
           11.3.7.2 Market Forecast
    11.4    Latin America
        11.4.1 Brazil
           11.4.1.1 Market Trends
           11.4.1.2 Market Forecast
        11.4.2 Mexico
           11.4.2.1 Market Trends
           11.4.2.2 Market Forecast
        11.4.3 Others
           11.4.3.1 Market Trends
           11.4.3.2 Market Forecast
    11.5    Middle East and Africa
        11.5.1 Market Trends
        11.5.2 Market Breakup by Country
        11.5.3 Market Forecast
12    SWOT Analysis
    12.1    Overview
    12.2    Strengths
    12.3    Weaknesses
    12.4    Opportunities
    12.5    Threats
13    Value Chain Analysis
14    Porters Five Forces Analysis

    14.1    Overview
    14.2    Bargaining Power of Buyers
    14.3    Bargaining Power of Suppliers
    14.4    Degree of Competition
    14.5    Threat of New Entrants
    14.6    Threat of Substitutes
15    Price Indicators
16    Competitive Landscape

    16.1    Market Structure
    16.2    Key Players
    16.3    Profiles of Key Players
        16.3.1    ADP
           16.3.1.1 Company Overview
           16.3.1.2 Product Portfolio 
           16.3.1.3 Financials
           16.3.1.4 SWOT Analysis
        16.3.2    Atoss Software AG
           16.3.2.1 Company Overview
           16.3.2.2 Product Portfolio 
           16.3.2.3 Financials
        16.3.3    HotSchedules Inc.
           16.3.3.1 Company Overview
           16.3.3.2 Product Portfolio 
        16.3.4    Huntington Business Systems
           16.3.4.1 Company Overview
           16.3.4.2 Product Portfolio 
        16.3.5    IBM
           16.3.5.1 Company Overview
           16.3.5.2 Product Portfolio 
           16.3.5.3 Financials
           16.3.5.4 SWOT Analysis
        16.3.6    Kronos Inc.
           16.3.6.1 Company Overview
           16.3.6.2 Product Portfolio 
        16.3.7    Oracle Corporation
           16.3.7.1 Company Overview
           16.3.7.2 Product Portfolio 
           16.3.7.3 Financials
           16.3.7.4 SWOT Analysis
        16.3.8    Reflexis Systems
           16.3.8.1 Company Overview
           16.3.8.2 Product Portfolio 
        16.3.9    SAP SE
           16.3.9.1 Company Overview
           16.3.9.2 Product Portfolio 
           16.3.9.3 Financials
           16.3.9.4 SWOT Analysis
        16.3.10    Ultimate Software Group Inc.
           16.3.10.1 Company Overview
           16.3.10.2 Product Portfolio 
           16.3.10.3 SWOT Analysis
        16.3.11    Verint Systems
           16.3.11.1 Company Overview
           16.3.11.2 Product Portfolio 
           16.3.11.3 Financials
           16.3.11.4 SWOT Analysis
        16.3.12    Workday Inc.
           16.3.12.1 Company Overview
           16.3.12.2 Product Portfolio 
           16.3.12.3 Financials
           16.3.12.4 SWOT Analysis
        16.3.13    WorkForce Software LLC
           16.3.13.1 Company Overview
           16.3.13.2 Product Portfolio 

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