Main areas chatbot helps in Healthcare Industry

Why are chatbots important?A chatbot is often described as one of the most sophisticated and hopeful expressions of interaction between humans and machines.

At the same time, they provide new opportunities for companies to improve the customer engagement process and operational efficiency by reducing the typical cost of customer service.

By enhancing machine learning and natural language processing, AI-powered chatbots can understand the purpose behind your customers’ requests, calculate their entire conversation history, and interact with their questions in a natural, human way.If you’re currently using a standard chatbot and want to upgrade to an AI-powered one, we’ve put together a list of the best AI chatbots for 2019.

A pre-trained Watson assistant with content in your specific industry can understand your historical chat or call logs, search for answers in your knowledge base, ask customers for more clarity, send them to human representatives, and even give you training recommendations for improvement.

Bold 360AI Chatbot — Bold 360Trusted by customers like Intuit, Edible Arrangements, and Vodafone, Bold 360 has patented its own natural language processing technology that helps brands build chatbots that understand your customers’ intent without the need for keyword matching and learn how to provide the most accurate answers.Bold 360’s conversational AI can understand complex language, remember the context of the entire conversation, and reply to users with natural responses.

You can build Rulai Chatbot from scratch with its drag-and-drop design console, and let its AI suit your customers, or you can run a pre-trained chatbot that delivers data from your specific industry.4.

Colan Infotech an offshore company is one among the well known Chatbot development companies in India.

Known by its reputation, colan Infotech offers brilliant Chatbot application development services and newly updated solutions to all the approaching clients.

Chatbot development with Dialogflow facilitates meaningful interactions across platforms and devices while supporting multiple languages.

The ease of using Dialogflow is making it a breakthrough framework among the providers of chatbot development services.

we are focusing on Dialogflow Console that combines AI development services to render a healthcare chatbot.

The chatbot runs on machine learning development services to map user expressions with pre-defined intents with over 80% accuracy achieved. 

One of the biggest shifts in communication technology is underway, as the exponential growth, integration, and acceptance of artificial intelligence continue to dominate our digital landscape.

The widespread use of voice-based assistants has caused companies to invest and adopt into the technology aggressively, as to meet the demand of increased consumer expectations for real-time connections to brands and companies.

Interaction with customer has to be rapid, whether it is for sales, support or marketing.

In this technically upgraded world, people prefers instant solutions for their queries.

If your business is not offering smooth response, your customers will skip you without doubt.To deal with this crisis, AI powered chatbots make its appearance and made entrepreneurs to realize that they automate their business, communication with customers and augment the support greatly.

These chatbots are drawing a contemporary way for businesses to interact with their audience.According to a statis, around 35% of consumer require companies to consume chatbots to enrich their communication strategy and to deliver best experience.

If you are running a online based business, and lagging in customer support, then integrating AI chatbots for your business is much essential.Benfits of AI Chatbots for BusinessFind out the major benefits you can grab while integrating with AI chatbotsSaves your CostEmploying AI chatbots for your business will eject the need for workforce as well as cut-off the wages spending on the workforce.

Even though chatbot integration needs a certain amount to setup, this process will reduce the traditional customer service, infrastructure, salaries and training.All time SupportYour customer no need to wait for your workforce when chatbots are employed.

There has been an explosion in the use of chatbots across both business websites and messaging applications, mainly because businesses want to cater to their customers and customers have a lot of queries that need to be answered.

Pros include pre-built options, machine learning speech to text implementation, is multilingual, has technical computer support, and works in multiple computer languages.

A lot of time is saved this way as the basics of human conversations do not need to be taught.

Pros include being open source, has an incredible natural language processing engine, offers SDKs for IOS, Python, Ruby, and Node.Js, and supports over 80 languages.

The platform comes with pre-configured content for customer care, banking, eCommerce, and utility content, making it extremely flexible.

Can integrate with WordPress websites, Intercom, Slack, and Facebook Messenger.WordPress – A Module Based Option: The BotPress chatbot development framework takes quite a different approach in that it doesn’t require developers to implement their own dialogue manager, channels, or natural language understanding process because it comes with them all.

As our capabilities in artificial intelligence expand, we are seeing more and more businesses latch on and restructure around the use of chatbots.

Best yet, chatbots cut operation costs and increase user retention rates by being able to offer personalized recommendations.

So, it only makes sense that chatbots are here to stay and predictions suggest that 80% of businesses will be using a chatbot by 2020.

Let’s take a look at which trends they will be bringing to the new year and what to expect from them as we move forward.We Will See AI Call Centers Emerge.

We are already seeing some advancement in this area, where chatbots are being developed to handle basic tasks like scheduling appointments, requesting a balance, and changing passwords.

It is likely that as chatbots become more humanized and smarter, they will be able to handle a large number of calls and requests.

An Introduction to Chatbot: With Chatbots being everywhere, the challenge is to develop a well functioning one.

Here is the chatbot tutorial with the basics of creating an AI chatbot.

 •In Accordance To Emarketer,“70% Of The People Demands Personalized Experience Especially When They Are Engaging Themselves In The Retail Business.” •In Accordance With SFDC’s Research,“Almost 65% Of The Consumers And 83% Of Business Users Expect Retailers To Communicate And Respond Them Real-Time Instead Of In-Mail Reply.” •In Accordance To Digitalcommerce360,“More Than 75% Of the Shoppers Use Their Smartphone in-Store Which Indicates That Consumer’s Expect Retailers to Assist Them Real-Time and to be “Omni-Connected” At Every Shopping-Step.

“ Today, the Retail business expects difficulties in assisting and interacting with consumers all together at the same time.

And, marketers add fuel to the fire by saying that a personalized consumer experience is a key to success in the retail and e-commerce business.

And so, to streamline and automate entire retail operations, big-labeled businesses and enterprises are planning to hire chatbot developer so that they can converse with the consumer easily with customized bots – A Big thanks to such complex algorithm and the natural processing language to streamline human tasks.The text above is a summary, you can read the full article here; Chatbot development for retail business

revenue and budget cuts have made organizations understand that the old method cant handle the rapidly growing customer demands so it makes them think more into technology to support their customers.

Artificial Intelligence (AI) along with Natural Language Processing Technology (NLP) applications enables Brands to deliver machine responsiveness with a mix of human touch, along with emotions and convenience.

The study highlights that major drivers of market growth will include.

24/7 availability at any timezone and quick customer response make chatbots more accepted among brands.AI enabled chatbots help customers to get personalized support and keep track of their all conversations.

Conversational AI  can handle a high volume of support than humans.

AI chatbots are more efficient to provide personalized support in a faster and it gives a response with increased accuracy and less complexity.Increased tNPSWith conversational AI, brief tNPS studies can be led in a simple chat, giving a brisk and straightforward approach to check the nature of your client's experience.