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Five Building Blocks of an Integrated Talent Management System

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Accendo Technologies

What is an integrated talent management?

Integrated talent management (ITM) refers to the management of traditional HR sub- functions (recruitment and selection, workforce planning, performance management, learning and development, reward and recognition and succession planning) in an integrated fashion to strategically leverage talent. An integrated talent management strategy must be aligned with the business strategy of the organisation otherwise it will add no value to the business, regardless of how good the strategy is. The cornerstone of an integrated Talent Management (ITM) System is a robust competency model that guides talent management strategy and tactics. succession planning best practices

There are five building blocks that make up an ITM system, i.e. Philosophy of Talent Management, Talent Management Processes, Integrated Talent Management Information System, Governance Structure, and Talent Management Metrics.

Talent Management Philosophy

Talent Management Philosophy refers to a collective understanding of what is "talent management" and also the school of thought (pertaining to talent management) the management team has adopted. We learn from organisational psychology that for any organisational change effort to be successful, it must be supported by the top management of the organization. It is therefore important that an acknowledgement of the challenges faced by the organisation from a talent perspective, and how the organization intends to respond to the challenges is expressed in a policy statement of the organisation. The leadership of the organisation must agree on the guiding principles that will be applied to manage talent in the organisation. Succession Planning Guide

Talent Management Processes

Processes are used as vehicles to transform something from one form to another form. HR Practitioners should shift their mindsets from a silo based mentality of managing HR sub-functions to a mindset of using these functions as a vehicle to build an organisational capability to attract, engage, and retain competent and committed employees. Each process functions as a means to an end and not an end in itself. It is critical for owners of each process to understand the outputs of these collective processes, otherwise the benefits of an integrated system will not be realised. The following is a brief discussion of how each process contributes to building this organisational capability (strategically leveraging talent).

Integrated Talent Management Information System

Different HR sub-functions (recruitment and selection, performance management, succession planning, training and development, reward and recognition) are applied in various processes of talent management and each HR sub-function generates data that are used for managing talent. An integrated Talent Management System enables users to pull all this information (from different HR sub-functions) together to assist decision makers to understand the depth and breadth of talent at their disposal and talent risks that they should mitigate. There are various talent management information systems available in the market. Some are offered as part of the Enterprise Resource Planning, and some are standalone systems. best practices for succession planning

Talent Review Committees

Talent management is the responsibility of line management and HR supports line by making the tools available and also giving them training and guidance on how to apply the tools. Talent management should be a standard agenda item in the Board and Executive Committee (EXCO) meetings. Talent Review Committee's (TRC) function is to keep the focus on talent management alive, and to understand the talent risks the organisation is facing and develop and implement a risk mitigation strategy. Governance structures take different forms depending on the size and complexity of the organisation. For an example, a global organisation will have a TRC at a corporate level focusing on the senior executive bench strength, a number of TRCs per division, another TRC which comprises divisional representatives that focuses across divisions and functional TRCs. These committees will focus on different levels and different types of critical positions talent pools. succession planning process

Talent Management Metrics

The old management adage popularised by Professor Deming that says "you can't manage what you don't measure" also applies to managing talent in organisations. There are a myriad of measures that one can use to measure the impact of talent management initiatives, but before deciding on measures to use, you need to establish from your clients (line management) which measures matter most for them. Internally, you will also want to measure the outputs per process so that you can determine if all the processes are adding value to the ultimate outcome.

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