We live in a world of instant messaging and communication, where customers want instant help and support. Some questions come up often, some require detailed knowledge and understanding, and some questions could be all these together.
If you don't provide quick and appropriate customer support, you lose customer loyalty and the future value it brings. And If you try to do everything with customer service agents, they end up answering the same questions again and again and missing valuable cross-sell opportunities.
This is very demotivating so you can easily start losing expensive staff. This is why Botgo was born. To help in those areas where chatbots excel, so humans can focus on what they do best. When questions are simple and systematic - Botgo will answer your customers.
For more complex ones that need a human touch- they get passed to customer service agents. And you don't need a whole IT team to manage Botgo. It's so simple and user-friendly that the customer service agents can teach the bot by themselves. This allows the bot to go live in just a few weeks.
Botgo can automate up to 40% of conversations during its first month of operation. This can rise to 80% in a couple of months. Since the repetitive issues are now dealt with quickly and automatically, it's not just customers who get a better experience, but the agents too.
Botgo reduces staff turnover and retraining costs. With Botgo, you will become a leader in customer experience, win over clients, minimize agent turnover and increase your customer service team productivity. Book your consultation now!
Visit us at: https://botgo.io
Wipro Holmes Enterprise Diagnosis Solution Operational and strategic analysis of hosted and managed services environments through cognitive bots
Enterprise computing is the use of technology, information systems, and computers within an organization or business.
For Details You can Visit : https://vsis.lk/enterprise-computing/
Learning and development is a continuous process that every employee has to follow.
Hence, corporates adopt online learning solutions to cater to the pertinent learning requirements of all.
Some people undergo training sessions seeking learning opportunities, bridging skill gaps, and boost performance.
With this e-learning solution, organizations build different kinds of courses to meet custom training needs.
Please read this article to know its merits for employee training purposes.Advantages of e-learning solutions for employee trainingSave the company’s costE-learning is a cost-effective method for a larger workforce organization.
Availing of the services from the learning solutions provider, you can reduce fees for trainers and employee time and cost related to the training room and other expenses.
Blockchain is a digital ledger that stored data and is immune to corruption.
It provides a very secure and fraud-free platform to carry out transactions.
Solutions with blockchain technology can help a business become more efficient.
Check out Blockchain App Factory, one of the leading blockchain technology service providers for cost-effective development.
