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How Does The Popular Food Delivery App DoorDash Operate?

Bhavesh Parekh
How Does The Popular Food Delivery App DoorDash Operate?


With food delivery apps like DoorDash, it is easy to explore a range of cuisines, restaurants, and menus at competitive pricing. Certainly, Doordash is one of the giants in food delivery creating buzz around these days.

According to reports presented by Forbes, on-demand food delivery services have seen a rise by almost 20% every year. It will generate revenue of around $365 billion by 2030.

Well, the reports also say that the food delivery business is facing tough competition in the market. So, if anyone is willing to enter the food delivery business and hire food delivery app development services, they should understand and learn from the achievements of DoorDash and how it managed to grab the first position in the food delivery niche in just 7 years after its foundation.

If you are among those who are curious to know how the DoorDash food delivery app operates read through the blog to know more.

About Doordash

Doordash operates in 4000 plus cities and has 340,000 plus stores all over the US & Canada. It was founded in the year 2013 and has generated $2.5 billion since its foundation.

How Does DoorDash Operate?

Just like other logistic-based on-demand start-up structures, DoorDash also started similarly. Let us look at how this food delivery service provider operates

Select Order

DoorDash Food Delivery App helps customers to navigate through menus and restaurants using filters like nearby restaurants and restaurants offering discounts etc.

Customers can create their order just by selecting the particular food items of their choice from their favorite restaurant.

Payment System

After placing the orders, users can move to the payment gateway and select from different payment methods to make the payment.

Track Order

Once the order is placed DoorDash sends it to the restaurant chosen by the user. The order is then received by the restaurant and the user can track the order status like packed, prepared, on its way, etc.

The delivery agent will pick the order and it will be delivered to the customer’s doorstep. The Food Delivery App like DoorDash helps users to track the real-time location of the delivery person.


Once the delivery agent delivers the food to the customer, the customers can give them a tip if they want to. The tip is given to the respective delivery agent only.

The Business Model Of DoorDash

The business model of a Food Delivery App like DoorDash is amazing. They follow a business model with Y-structure. The model focuses on 3 different areas of the food delivery chain.

It works in collaboration with all 3 areas - customers, restaurants, and delivery agents. The food delivery app gives the liberty to their customers to pick from several options, helps its restaurants to access a huge customer base which otherwise becomes difficult for them to reach the customers.

DoorDash also manages both parties by helping them track the delivery person and get real-time details of their location.

DoorDash manages the operation and interconnection of these 3 elements giving excellent experience to its stakeholders.

The customer gets all the benefits of easy ordering from anywhere and anytime, the food delivery app also offers them competitive pricing and an active delivery tracker.

The restaurants collaborating with DoorDash do not have to worry about food getting delivered to their customers. Hence, they can give more time to their core business like improving in taste and quality of food, adding new menus, etc

Also, collaborating with 3rd party delivery service providers is flexible for restaurants. They can save costs on hiring delivery agents. It helps small setups get the boost the most.

The delivery agents or the drivers are called Dashers and DoorDash gets a flat fee against each delivery they process weekly. It offers employment opportunities to many people who are the only bread earners in the family or solely dependent on this job.

How Does Doordash Generate Revenues?

Doordash generates revenue from

  • Commission on orders
  • Delivery fee
  • Advertising


DoorDash strives to offer newer experiences to its customers. One of the features ‘Delight Score’ is all about that. The feature helps customers rate the restaurants on a scale of 1 to 10 and other criteria like food quality, hygiene, etc

DoorDash's main objective is to help its customers get quality food delivered to their doorstep. They work to improve user experience and hence they have a huge base of customers associated with their food delivery app. 

Why Choose X-Byte Enterprise Solution For Food Delivery App Development?

When it comes to building a Food Delivery App like DoorDash, many firms that deal in food distribution are worried about the costs associated with food delivery app development services.

X-Byte solutions will take away all your worries and help you build an amazing food delivery app. With our dedicated team of developers and their vast experience in app development, you can get a food delivery app that matches your business needs.

Associate with X-Byte solutions and you can get fusion of all the advanced features to beat the competition.

We also give shape to your ideas, so if you have a vision as to how your food delivery app should be, reach out to us to help us understand your requirements. 

| Read Original Blog Here : Food Delivery App Development

Bhavesh Parekh
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