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Use Cases of Chatbots in HR Industry

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Use Cases of Chatbots in HR Industry

In recruitment, payroll management, employee satisfaction, and other areas, HR professionals are involved in a lot of manual drudgery and repetitive activities. HR departments receive a high volume of phone calls, emails, and other correspondence from workers with recurring questions. Conversational ai chatbot in HR are allowing the function to alter dramatically.

Use Cases of Chatbots in HR

Conversational Agents: HR bots grasp the context and pull data from many backend sources and the aggregated knowledge base to react to queries/ inquiries instantly. As a result, employees may get any information they need from the complex corporate systems with ease, and their questions can be handled immediately.

Learning and development: HR bots can help with individualized and customized development and learning. To make learning efficient and interesting, they can supply appropriate study material, enroll employees in appropriate skills, provide learning ideas, conduct module exams, and so on.

Recruitment: HR bots can assist HR personnel in quickly and efficiently sifting through enormous numbers of applications to shortlist applicants based on established criteria.

HR Bots also allow companies to communicate with all applicants, regardless of their state in the hiring process, and so strengthen their employer brand.

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