Kolaxo CCS is creating and improving the customer service personas with the help of our experienced telephone operators. The outsourced contact center services to us are helping companies to focus on their routine matter while handling customers becomes our responsibility and our professionally trained call center agents are expert in it. We have the sitting capacity of more than 500 employees.
We have installed dedicated workstation for each employee and provide privacy so that his or her productivity is not affected with any disturbance. We have a special roof at each floor the minimize the echo and noise at each floor and the callers receive a noise free and comfortable environment. Our employees are professionals and know the work ethics so that our customer enjoy very productive and professional services. These agents are fully focused to ensure contentment of our customers and satisfaction of their customers therefore they adopt professional tone and their skills to communicate with your customers in a way that they must remain happy.
Live human agents provide this service, who are easy to train and can be personalized according the business demands. They are incredibly fluid and able to act on the fly when dealing with customers. Hence our service provide exceptional benefits to every business in term of generating profit.
