Artificial intelligence can be used in a variety of ways in the banking industry. Banks are employing banking bots to assist them in managing large amounts of client data. Customers can ask bots questions via chat or voice about their account balance, upcoming bank transfers, and new products and services.
Provide Customer Service
It enables banks to assist customers whenever they need help. They can also operate as personal banking assistants, assisting banking advisors in teaching consumers and ensuring that they fully comprehend all financial procedures.
Personalized banking services
In the banking industry, the usage of bots improves overall client engagement and interaction. Customers can use a chatbot’s simple interface to verify their account balances or acquire a transaction statement.
Prevent Fraud
Bots can detect suspicious activities on a customer's account and alert them, allowing them to intervene immediately to prevent theft. Banking bots can potentially help customers solve problems in real-time and on their own.
Herbie.AI is a smart and intelligent banking bot that can hold human-like conversations and respond to common banking questions such as savings, interest rates, policy changes, loan details, and more.