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What is RPA (Robotic Process Automation) and How to Develop it to Improve Your Business?

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Oyelabs Technologies
What is RPA (Robotic Process Automation) and How to Develop it to Improve Your Business?

What is RPA?

Robotic process automation (RPA) is a method for automating high-volume, repetitive activities in a way that resembles how humans interact with software.


RPA technology creates bots or software programs that can log in to apps, enter data, compute and complete tasks, and replicate data between apps or workflows as needed.


RPA can extract more context from the content it's working with when AI and machine learning are combined. 


This includes intensive reading or handwriting with optical character recognition (OCR), retrieving entities like names, invoice terms, or addresses using natural language processing (NLP), and attempting to capture more frames of reference from images, such as automatically estimating disaster damage in an insurance claim picture.


Integration of RPA Development can benefit Businesses achieve Higher Productivity, accuracy, and efficiency and provide improved data for better Analysis.


How to Develop RPA for Your Business?


Step 1: Establish Your Goals

Similarly, you should have a clear vision of what you want to achieve before dipping your toe into the RPA waters. Increasing efficiency and productivity, transferring workers to higher-value duties, and improving the end-user experience are all possible goals.


Step 2: Seek Out Possibilities

Begin by determining which of your processes are good candidates for RPA, such as

  • Those that deal with huge amounts of data.
  • Processes that happen on a regular basis
  • Processes requiring a high degree of precision.


Step 3: Confirm Your Beliefs

After you've chosen candidates for automation, you'll need to research them to see what your best options are. Assemble a team of experts who are familiar with RPA, the processes in question, and the implementation specifics. This group should discuss both the business value and the feasibility of automating specific procedures.


Step 4: Create a Governance Structure

If you want to employ RPA as a long-term part of your IT strategy, it needs to be linked to your larger business goals and initiatives. Collaboration with the IT department will be necessary in order to collect the training and live data that the system needed to learn and improve. In larger firms, RPA should be overseen by an executive or project management office (PMO).


Step 5: Create an action plan.

You must plan for the changes that will occur when RPA is introduced because it will have a substantial impact on the rest of your firm, including staff roles and responsibilities. For example, a new RPA-assisted process may necessitate the participation of fewer people with more or different skills and knowledge. Any organization considering RPA should have a clear document explaining the expected changes and how it intends to deal with them.


Step 6:The Discovery Phase

It is the first and most crucial execution phase of the RPA implementation roadmap, in which AI, human expertise, and technology are combined to determine the ideal automation method. It also assists in the definition of optimum governance for the entire method's achievement.

The client's needs are prioritized during this phase, and the decision is made whether or not to automate the process. If the decision is taken to automate the process, the RPA analyst team evaluates its complexity thoroughly.

In addition, the business team and RPA architect strategist work together to establish a high-level implementation strategy that aids in the full proofing of their study. Finally, there are benefits to automation that have been identified.

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Step 7: The Solution Design Phase

It's the stage where the measures for automating a specific task are planned. There is a lot of drafting in this document, which is helpful for RPA service providers. Aside from that, a few documents are required for RPA development to be successful, including:

  • Design Document for a Solution (SDD)
  • Documentation for the Process Design (PDD)
  • Documentation of Technical Design (TDD)

The above-mentioned document provides all of the information that the developers will require to complete each stage fully. After assessing all of the clients' requirements using a PDD, other demands, such as money, time spent, number of staff currently working on the particular task, and so on, take precedence.

A flowchart is then constructed to help understand how the process works.


Step 8:The Development Phase

In RPA systems like UiPath, Blue Prism, and others, this is the stage where the developer builds automation scripts. Following the previously built PDD, bots or automation scripts can be created.

Despite the fact that coding is not required at this time, several examples show that it is. However, it may differ based on the task being automated. After you've built a suitable bot, the next step is to put it to the test.


Step 9: The User Acceptance Testing Phase

The bots that have been generated are currently being tested in this stage. By automating parts of their particular functions, the bots are tested in a pre-production setting to assess how they are used by users.

To test the bots, some companies hire a separate testing team. While many companies have a specialised testing staff that does QA tests in accordance with traditional SDLC methods, others do not. Automated bots are made available to companies with QA testing expertise on staff.

The bots will advance to the next phase if the testing goes well. The bots will return to the development phase if the test fails. The developers figure out what went wrong and how to fix it.


Step 10:The Deployment and Maintenance Phase

After they have been designed and tested, the bots are deployed into the production environment. Customers can use them right away when they've been deployed. It is possible, however, that certain flaws will emerge in the future.

There's no need to worry; the bots will be returned to the development and testing team as soon as possible to be fixed. The bots are subsequently carried to the execution phase of their development.


Step 11: The Execution Phase

Bots are executed after they have been deployed in order to deliver relevant results to the development team, and this is an important step in the RPA development and deployment cycle. In addition, the bots enter a checking mode to ensure that the implementation met the clients' requirements.


Step 12:The Support and Maintenance Phase

The bot is made public after it has been executed, and this is the final stage of the RPA life cycle. Currently, the team is prepared to offer customers ongoing support and maintenance if any faults in the application are discovered.

The best RPA service solutions are those that have the best support and maintenance services and can quickly address defects even after the product is in the hands of users.








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