We live in a fast-paced world and nobody has the time or the patience to wait for anything or anybody. We’ve become habituated to availing products and services at a lightning-fast speed. Gone are days when people would place an order and wait patiently for weeks. Hence, in order to succeed as an ecommerce company, it is important to hire one of the best ecommerce logistics companies in India.
Factors to consider when hiring an ecommerce logistics company in India
In order to provide the best services to your customers it is important to partner with the right 3pl company in India. Such a company essentially has its own vehicle fleet and delivery personnel who perform the tasks of picking up the required products from the storage facility or the manufacturing unit, packaging them, and then delivering them to the customers.
Thus, it is evident that without an Ecommerce shipping partner there would be no growth and no way of reaching your customers far and wide. This makes it even more important to select the right logistics company to partner with. However, given that there are several options available, it can be a little confusing. The following are some factors that you should consider in order to select a company to partner with:
1. Pricing
One of the foremost considerations when partnering with a 3PL company has to be their pricing. Shipping charges are an additional cost for your company and if not considered carefully then they might end up eating into your profits. As you might already be aware that free shipping is quite popular and obviously a favorite for customers, but it doesn’t necessarily have to be the right option for your business. Even if you are tempted to provide free shipping to attract more customers, you need to take into consideration your profit margin. After all, you don’t want to sell a product just to incur a loss.
2. Speed
As mentioned earlier, customers are no longer willing to wait for days just to get their parcel. The moment they place an order, they start counting the minutes till their package arrives. Of course, if the package is being shipped across borders or it is a fragile package, then customers might compromise a little and agree to wait. However, for most deliveries, the anticipation of receiving the package is at an all-time high.
Moreover, the earlier they receive their delivery, the more likely they are to shop from you again. Apart from this, they are also more likely to introduce your company to their social circle if they like a service. Thus, hiring one of the best 3pl logistics companies in India is a guaranteed way of growing your customer base.
3. Reliability
The company that you choose should be reliable and willing to take responsibility for picking up your products and delivering them as they are. If a product is damaged during transit then there is no point of it reaching on time or before time. Your chosen logistics company should be capable of providing damage-proof transit. Moreover, most ecommerce companies need to make deliveries all year long. Thus, your shipping partner should be capable of safely handling your products across all weather conditions and other infrastructural gaps.
Conclusion
Apart from these factors, you should also consider whether your prospective shipping partner is capable of reaching your customers across state and national borders. Moreover, if you aren’t shipping products nationwide yet when your company does expand, will your shipping partner be capable of expanding their services along with you? Once you've taken these factors into account, you can rest assured that the 3PL logistics company that you select will be well suited to your company.
